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Bruening Glass Works Inc

2.7

About this business

Location details

20157 Lake Rd, Rocky River, OH, 44116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7188 reviews
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Carol Blatt's profile image
Carol Blatt 
recommend  Recommended
4 years ago

I had 2 glass angel ornaments repaired- very professional work. Before I sent the pieces this spring, I was told that it would probably be October before getting them back - which was okay since I didn't need them until Christmastime. 

Jim Blackiston's profile image
Jim Blackiston 
4 years ago

wish I would've read reviews before I forked over 300$ to have a piece of glass made...was told 2 weeks on delivery, goin on week 4 ...won't return calls, just goes to voicemail every time...SCAM!! 

Bob B.'s profile image
Bob B. 
4 years ago

Took my grandmother's vases, decanter and glass bellows in addition to $450.00!! sent December 2019 won't return!!!! real rating is zero 

W John O'Donnell's profile image
W John O'Donnell 
4 years ago

Consumer Beware! This company agreed to repair a small glass figurine that belonged to my wife's late mother. On March 19th, 2019 we were charged 145.00 in advance to do the job. We also sent the item by insured shipping via US mail which the company insisted we do. I have called them multiple times and every time they say it will be sent out shortly. We have now come to the conclusion through our experience and your hundreds of negative BBB reports that this company should not be in business. They are accepting work and tak... read more

Dan Morgan's profile image
Dan Morgan 
recommend  Recommended
4 years ago

I worked with them years ago, excellent craftsmanship on a very important architectural detail! 

Anthony Teutsch's profile image
Anthony Teutsch 
4 years ago

He never delivers and requires 100% payment up front. Fortunately I used a credit card and got my money back when he never delivered. Also doesn’t return phone calls or emails. 

Richard S. Scire's profile image
Richard S. Scire 
4 years ago

I sent a martini glass to them back in December of 2019 and was told it would March before it was ready. I wish I would have read the reviews first. I don't even mind the delay, but he never returns calls or emails. I don't live close enough to pop in to retrieve my item either. 

Oneal Castleberry's profile image
Oneal Castleberry 
5 years ago

please do not do business with this company. They were suppose Fix a lamp shade for me and ask for a down payment. WE sent them the lamp and have not heard anything.. I read on their page they are thieves 

Carol Coal's profile image
Carol Coal 
5 years ago

I do not recommend My mother recently passed away. Her crystal bowl, that had been a wedding gift, was chipped. I spoke with Marc at Bruening Glass and felt confident he understood the sentimental value and would do a job repairing it. He asked to pay in advance and did so in good faith. The bowl should have been returned the end of December 2019. I have called repeatedly. The mail box was full 1/2 of the time. I left messages when I could. It took a month to hear back. I was told the bowl would be sent out, 10 days later no... read more

Frequently asked questions about Bruening Glass Works Inc

How is Bruening Glass Works Inc rated?

Bruening Glass Works Inc has a 2.7 star rating with 188 reviews. 

When is Bruening Glass Works Inc open?

Bruening Glass Works Inc is closed now. It will open tomorrow at 9:00 a.m. 

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