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Brownlee Jewelers - Charlotte, NC

3.8
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About this business

Dear Customer,It’s with great pleasure to welcome you to Brownlee Jewelers. Since opening in 1936 at the corner of Trade and Tryon my family has worked extremely hard to make the diamond ring buying process a pleasant and easy experience for each of our customers. We have your best interest at heart and know that buying an engagement ring is one of the most significant purchases you will ever make. That is why it is so important to buy from someone you trust and a company that is going to provide extraordi... read more

Location details

212 S Tryon St# 160, Charlotte, NC, 28281, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.829 reviews
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Bill Y.'s profile image
Bill Y. 
on Birdeye

8 months ago

Just to chip in my two cents worth, I had a very disappointing experience with Brownlee... Which is a shame since I did business with them at their original location 40 years ago. Took a ring in to have it resized, was quoted $150, got a call 10 days later saying they revised the estimate to $220. I expected them to stand by their original estimate, but more galling was their attitude. They were downright rude. It could happen to you - but it sure won't happen to me again.  

Jeremy T.'s profile image
Jeremy T. 
on Birdeye

a year ago

Brownlee Jewelers is without a doubt the worst experience I have had with any sort of company in my entire life. With over 2 months to spare, I brought them a diamond and agreed on a setting they rendered for me. Over the 2 months, they constantly would leave me in the dark, "systems would go down", and mess up my setting not once but twice. What was once plenty of time to spare led me to driving the day before my proposal (skipping work) to pick up my "correct" setting to find out that the setting was indeed wrong again. At... read more

Jeremy T.'s profile image
Jeremy T. 
on Birdeye

a year ago

Brownlee Jewelers is without a doubt the worst experience I have had with any sort of company in my entire life. With over 2 months to spare, I brought them a diamond and agreed on a setting they rendered for me. Over the 2 months, they constantly would leave me in the dark, "systems would go down", and mess up my setting not once but twice. What was once plenty of time to spare led me to driving the day before my proposal (skipping work) to pick up my "correct" setting to find out that the setting was indeed wrong again. At... read more

Frequently asked questions about Brownlee Jewelers

How is Brownlee Jewelers rated?

Brownlee Jewelers has a 3.8 star rating with 29 reviews. 

When is Brownlee Jewelers open?

Brownlee Jewelers is open now. It will close at 7:00 p.m.  

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