This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Broward Factory Service
- Heating & Air Conditioning/HVAC
- Port Saint Lucie, FL
About this business
It all started when the president of Broward Factory Service/ BFS Home Warranty, Crockett Herd, was working as an electrician from 9-5 and taking advantage of any overtime opportunities he was offered to support his family. It was at this time, in 1973 that Mr. Herd had the idea of branching out and providing complete household services to families in the Broward County area. Mr. Herd approached condominiums and homeowners associations with this idea and with his hard work, evident integrity, and passion for helping families... read more
Location details
6811 Heritage Dr, Port St. Lucie, FL 34952, Port Saint Lucie, FL, 34952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a customer for 23 years and I have never wrote a review but my recent experience with the company has been exceptional. The staff was professional on the phone and, the technician Keith that they sent to my house to fix my refrigerator was by far the most knowledgeable in this field! I was extremely impressed!
Two BFS techs (Brian and Steeven) diligently worked on my problematic AC issue. It was a stubborn issue, but that they stayed focused. They coordinated with their supervisor, John, and replaced the suspected parts failure. Good job! My contract is up for renewal in June and I will be renewing.
I highly recommend Browardfactory for your ac/heating needs. They replaced an old thermostat, even going the extra mile to make the new one look nice in the old thermostat’s place. They also found a bad part inspecting the ac unit that could have led to more expensive future repairs. Keith and Steven were prompt, knowledgeable, professional, inventive and respectful of our property. This company was reasonably priced as well. So happy to be cool again with their attentive service.
Ongoing Issues Since November 2023: Unreliable Service, Lack of Accountability, and Incomplete Rewiring I first contacted Broward Factory Company in November 2023 to service my AC unit, and since then, my experience has been nothing short of frustrating. Despite multiple visits and paying $2000, the unit remains non-functional. The technicians replaced the transformer but left the old one in, and the initial wiring was done incorrectly with open wires exposed. I provided photos that clearly depict the subpar work we paid an ... read more
New A/C. Excellent service and quick install. Beware of surcharges for gas. I found a cheaper maintenance place steve smith. Broward is too expensive
Frequently asked questions about Broward Factory Service
How is Broward Factory Service rated?
Broward Factory Service has a 4.1 star rating with 45 reviews.
When is Broward Factory Service open?
Broward Factory Service is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com