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Brookside Apartments

2.3

About this business

Tzadik Brookside 1 Bed 1 Bath - Call or visit us today to view our spacious and convenient 1 bedroom floor plans! Ask us today about our deposit free move-ins! Visit us at Brookside.TZ-M.com to apply online! (305) 770-6381 Brookside@TZ-M.com (RLNE4804297) 

Location details

3997 Rosewood Way, Orlando, FL, 32808, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.3176 reviews
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Brian L.'s profile image
Brian L. 
3 months ago

The reviews you read are very true indeed Living here for the past 2 months is the worst decision I made in my life, no Pools still no mail key to access my mail box, laundry rooms locked up when they are open during the week and only during the week the machines don't work you put in a work order they don't come fix them smell of death in my apartment this week and still nothing is done to help we need corporate back here aspa to get this stuff fixed 

Business response:

Thank you for taking the time to leave a review. We are concerned by the claims in this review, and due to the sensitive nature of this situation, we feel it would be best to discuss this matter directly. Please contact our management team at your earliest convenience. -The Waterview Crossing Team 

Ziaja P.'s profile image
Ziaja P. 
10 months ago

DONT MOVE HERE I just wrote A bad bad review for this place because it’s very true now I’m getting a email saying it doesn’t meet their standards. They cannot post my review just know this place is roach infested people will mess with your cars and there is nosy dirty neighbors. It’s more but apparently I can’t say too much. Just don’t move here. Save your money for elsewhere. 

Alex S.'s profile image
a year ago

Don’t Live Here!!!! The Review are True 0 Stars Pls don’t live here and make the same mistake me and my fiancé did!!!! Our lease is up and June and I’ll never recommend this place I rather live outside before coming back!!!! The Office Never Answer the phone Roach Infested has to bomb the apartment myself!!! Maintenance never fixed anything just paint other everything to make it look like new then you move in and everything starts falling apart. Every Week they turn the water and plumbing off with out a heads up!!! 

Dawn H.'s profile image
a year ago

Don't live here please. The pools, aren't open. The lights outside don't work half the time. No one's ever in the office when you need them to be. The washing machines and dryers are never open. They painted the building just to raise the rent. 

Business response:

Thank you for taking the time to share your feedback with us. Thank you for taking the time to share your feedback. We understand how important these amenities are to our residents and we apologize for any inconvenience caused. We value your input and will take it into consideration as we strive to improve our services. 

Angel L.'s profile image
Angel L. 
a year ago

Its so much better My apartment is so cozy. I’ve been here for 3 years, I’ve seen many changes and people but the new management is on point. 

Business response:

Thank you for taking the time to share your positive experience at Waterview Crossing. We appreciate your feedback and are glad to hear that you have found your apartment feels like home. We strive to provide excellent management and are pleased that you have noticed our efforts. If you have any further comments or suggestions, please feel free to reach out to us. 

Dee I.'s profile image
a year ago

Great experience I’ve been here for a year and yes it had its ups and down but the new property manager has been good to the property, we’re seeing the complex improve everyday. The office staff is sweet and always helpful 

Business response:

Thank you for taking the time to share your experience at Waterview Crossing. We're glad to hear that you've noticed improvements in the property and appreciate your kind words about our new property manager and office team. We strive to provide a positive living experience for all our residents, and your feedback is valuable to us. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. 

Rubí A.'s profile image
Rubí A. 
a year ago

False advertisement This complex is VERY NASTY!!!!!! cockroach infested they don't fix anything the leasing office people are very rude and have a very nasty attitude the rent increase now is $155mon which is VERY ridiculous IS NOT WORTH IT AT ALL the apartments are very small the neighbors are VERY loud and obnoxious 2 pools that NEVER open the area is super unsafe and the list goes on........this apartment complex is AWFUL DO NOT MOVE HERE YOU WILL REGRET IT!!! sadly I still live here and can't wait to move out. YUCK!! 

Business response:

Thank you for taking the time to share your feedback with us. We apologize for any inconvenience or dissatisfaction you have experienced during your time at our complex. We strive to provide a comfortable and enjoyable living experience for all of our residents, and we are sorry to hear that we have not met your expectations. We encourage you to reach out to our leasing office directly to discuss any specific concerns you may have, as we are always looking for ways to improve. Thank you again for your feedback. 

Maria B.'s profile image
Maria B. 
2 years ago

False advertisement THERES NO POOL THEY ARE ADVERTISING 2 BUT THERES NOT ONE!!! 

Business response:

Hi there. Our team would like to take this opportunity to clear up any confusion you may have about our pools. Our community has 2 pools, however both are currently in the process of being deep cleaned so they are closed temporarily. We notified residents in August about this procedures and we will be happy to let you know once they are back open, as well as any questions you may have about our pool passes. Thank you and we hope this helped! 

Mary B.'s profile image
4 years ago

very clean I applied for an apartment and moved in within a week. I have never seen such a clean apartment! The walls, baseboards and cabinets looked like new, inside and out, due to the careful and neat painting. The bedroom carpet was new. The living room floors were a high quality grey plank. There is a walk-in closet with a light and a linen closet in the bedroom There is a light outside the front door. It is next to a major bus stop. It is near many stores and restaurants. It is next to the intersection of 441 and Cinde... read more

Frequently asked questions about Brookside Apartments

How is Brookside Apartments rated?

Brookside Apartments has a 2.3 star rating with 176 reviews. 

When is Brookside Apartments open?

Brookside Apartments is closed now. It will open tomorrow at 8:30 a.m. 

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