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Brooks Rehabilitation Hospital
- Rehabilitation Center
- Jacksonville, FL
About this business
Post-acute rehabilitation
Location details
3599 University Blvd S, Ste 1, Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We took our loved one to Brooks after a terrible accident in 2022. We went home bragging about everyone and everything Brooks. They helped us get through a part of our family’s nightmare, and the nurses compassionately taught us to care for our totally incapacitated family member. TEN STARS! But when we went back in 2024, it was a disaster. Maybe because BOOKS’ forte is not TBI; we were surprised that the therapists doubled up with two therapists of different disciplines attending the same half hour and counting it as 1 hour... read more
This is a review for Dr. Ngo, director of the TBI unit at Brooks inpatient rehab hospital. While his care was good for the most part, at the point of discharge I was informed my Father would not be going home as planned and treatment for a condition was approved without my consent a day prior to being informed of this change. I made it clear to the staff upon admission that I was the legal guardian for my Father and all decisions relating to his care, in particular those where a drug would be administered, were to be appro... read more
Was assaulted by a male billing employee from University while he was working remotely from home, put me in a headlock and dragged me bc he said I messed up his productivity
Most horrible place to work would not recommend at all upper management sucks. And just care only about themselves. I hate this place. The turnover rate is high 7 people have quit on Pig Manager Shari Andrews she is evil.
Most horrible place to work would not recommend at all upper management sucks. And just care only about themselves. I hate this place
I was told by a friend who stayed there, "I hated the place." I second that sentiment, and couldn't wait to get out. It was dirty and very noisy, especially at night. I was there end of January 2016 and beginning of February and felt like I was "doing time." The doctors are haughty.
Horrible place. Incompetent uncaring people.
This place should not have a license to operate. I believe that my husband would have died as a result of their total incompetence had I not gotten him out of there the moment I learned what was going on. He was a patient there for three days, and during that time he was not once given the ONLY medication his doctor had prescribed for treatment of his viral pneumonia. When I discovered that they had not given it to him, I was told that they "didn't have it." They'd made no attempt to obtain it, and had not informed me or... read more
The medical director here is not in touch with the actual patients and caregivers at this facility. He is condescending and judgemental toward family members and very difficult to talk with. I wish thar we had not ever put my mother's care in his hands. Will never again. However, the staff, facility and food here at Bartram Park, Jacksonville is outstanding. I would not recommend this facility.
Frequently asked questions about Brooks Rehabilitation Hospital
How is Brooks Rehabilitation Hospital rated?
Brooks Rehabilitation Hospital has a 4.4 star rating with 648 reviews.
When is Brooks Rehabilitation Hospital open?
Brooks Rehabilitation Hospital is open now. It will close at 6:00 p.m.
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