Brooks Rehabilitation Hospital - Jacksonville, FL

Jacqueline R. 

on Birdeye

5 years ago

This is a review for Dr. Ngo, director of the TBI unit at Brooks inpatient rehab hospital. While his care was good for the most part, at the point of discharge I was informed my Father would not be going home as planned and treatment for a condition was approved without my consent a day prior to being informed of this change. I made it clear to the staff upon admission that I was the legal guardian for my Father and all decisions relating to his care, in particular those where a drug would be administered, were to be appro... read more

Sarah C. 

on Birdeye

5 years ago

Was assaulted by a male billing employee from University while he was working remotely from home, put me in a headlock and dragged me bc he said I messed up his productivity 

Jamie J. 

on Birdeye

6 years ago

Most horrible place to work would not recommend at all upper management sucks. And just care only about themselves. I hate this place. The turnover rate is high 7 people have quit on Pig Manager Shari Andrews she is evil. 

Jamie J. 

on Birdeye

6 years ago

Most horrible place to work would not recommend at all upper management sucks. And just care only about themselves. I hate this place 

Margaret 

on Birdeye

7 years ago

I was told by a friend who stayed there, "I hated the place." I second that sentiment, and couldn't wait to get out. It was dirty and very noisy, especially at night. I was there end of January 2016 and beginning of February and felt like I was "doing time." The doctors are haughty. 

Eileen 

on Birdeye

8 years ago

Horrible place. Incompetent uncaring people. 

Eileen 

on Birdeye

8 years ago

This place should not have a license to operate. I believe that my husband would have died as a result of their total incompetence had I not gotten him out of there the moment I learned what was going on. He was a patient there for three days, and during that time he was not once given the ONLY medication his doctor had prescribed for treatment of his viral pneumonia. When I discovered that they had not given it to him, I was told that they "didn't have it." They'd made no attempt to obtain it, and had not informed me or... read more

Kae L. L. 

on Birdeye

8 years ago

The medical director here is not in touch with the actual patients and caregivers at this facility. He is condescending and judgemental toward family members and very difficult to talk with. I wish thar we had not ever put my mother's care in his hands. Will never again. However, the staff, facility and food here at Bartram Park, Jacksonville is outstanding. I would not recommend this facility.