Brookdale Lakeway Healthcare Center

Reggy Taylor 

on Google

a month ago

Great place but with a little tension because of buy out. No cook for last 6 days with no information furnished..Fairly good catered meals..No fresh coffee after noon 

Monica Murphy 

on Google

7 months ago

My mom lived here in memory care for years…the staff is wonderful!!! I can’t say enough about the love she got here. They had music and parties often and she loved the butterfly garden. Highly recommend ! 

Judith Gonzalez 

on Google

a year ago

My son was sent to Brookdale on 11-2-2024. He passed away at Brookdale on 11-24-2024. This place would not let me stay with my son overnight and I told them at other rehab facilities they would let me stay with him. The nite I left him alone I told the nurse I was leaving and would return the next morning. They called me at 6:30 the next morning that he deceased. I don’t know what happened and no one from the facility has bothered to call me at all. I wondered if he called them out because they did take a long time to come w... read more

J R 

on Google

a year ago

One of my parents has lived here for 6+ months. This place is very expensive, even with Medicare and long-term care insurance. Here’s what I’ve discovered so far: the professional staff are very slow to reply, if at all, to family inquiries; my parent’s belongings regularly go missing; the bed often has dirty or missing (top/flat) sheets; the bathroom isn’t kept that clean; the room is hot in the summer & too cold now, and the room thermostat cannot controlled by patient. On the positive side, most of the daily care , front ... read more

Kimberly Montgomery 

on Google

2 years ago

Mom was a resident in assisted living for 13 months before transferring to the Memory Care unit for the last six weeks of her life. We found the staff very compassionate, and they always rapidly communicated with me regarding mom’s care. We are happy she was in good hands!