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Brookdale Burlington

3.3

About this business

Location details

3615 S Mebane St, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.382 reviews
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Sandy R's profile image
Sandy R 
3 years ago

My father has been in Brookdale, Lake Ridge (Virginia) since Jan. of 2022, and he has done quite well. That might be the problem. He is recovering from Covid losses and has a will to get better, but his initial assessment quickly proved wrong. I am responsible for all of his financial needs, including paying Brookdale, and I have neverNEVERNEVERNEVNERNEVER gotten an accurate assessment of why I am getting charged what I am geting charged. NEVER. He does not need half the stuff they said initially they were charging for, and ... read more

Business response:

Thank you for speaking with the executive director and our corporate billing representative. We are aware they have explained the care charges decreased after invoices were run, and they have also provided an explanation of each charge and credit that was on the invoice. The most recent assessment and changes in care will be reflected as credits on the May invoice. 

Sandy R's profile image
Sandy R 
3 years ago

My father has been in Brookdale, Lake Ridge (Virginia) since Jan. of 2022, and he has done quite well. That might be the problem. He is recovering from Covid losses and has a will to get better, but his initial assessment quickly proved wrong. I am responsible for all of his financial needs, including paying Brookdale, and I have neverNEVERNEVERNEVNERNEVER gotten an accurate assessment of why I am getting charged what I am geting charged. NEVER. He does not need half the stuff they said initially they were charging for, and ... read more

Business response:

Thank you for speaking with the executive director and our corporate billing representative. We are aware they have explained the care charges decreased after invoices were run, and they have also provided an explanation of each charge and credit that was on the invoice. The most recent assessment and changes in care will be reflected as credits on the May invoice. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Ron R's profile image
Ron R 
3 years ago

If you hate your parent(s) and have a lot of money, take them to Brookdale Park Place in Spokane Valley Washington. they had a "director" named Pat - one of many - who lied through her teeth about prices and care. They don't have the proper number of staff - assuming they even had staff - leaving guests abused, neglected. The place smells like urine. They have hired a large group of foreign nationals (for tax breaks) that have a difficult time with English. One incident had someone called me to ask how to administer meds. Th... read more

Business response:

We take your comments seriously and are committed to providing quality care and services to our residents. Our district management has been supporting the community and would appreciate the opportunity to further discuss any concerns you may have. We hope you will call us at 877-400-5296. 

Frequently asked questions about Brookdale Burlington

How is Brookdale Burlington rated?

Brookdale Burlington has a 3.3 star rating with 82 reviews. 

When is Brookdale Burlington open?

Brookdale Burlington is open now. It will close tomorrow at 12:00 a.m.  

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