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Brook Lane North Village
- Counseling & Mental Health
- Hagerstown, MD
About this business
Location details
2454, 18714 N Village, 18714 N Village, Hagerstown, MD, 21742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A way long time ago I saw a mental health therapist at this place who dismissed me as crazy and didn't care about my severe depression. He probably doesn't work here anymore or maybe he got fired who knows. Unfortunately I don't remember what his name was. But if he reads this it'll make my day. I should have left this review a long time ago. To whomever it was that I saw a way long time ago I came to you mentally sick and scared. I was even addicted to self harming. Instead of doing what mental health therapists are suppose... read more
With metal health being so critical & this push on mental health, we should have better knowledge maybe on how our loved ones are when in this negative & unhealthy mental state & allow family members to schedule their appointments!! Especially when you have to call, leave a voicemail & wait for someone to call back so even when you finally get your loved one to agree to make the call with you, you have to hope & pray they stay &/or don’t change their mind by the time you get a call back. Now so far the person assisting me ha... read more
Unfortunately, I have to take my children to this place because it's the closest one to us. The receptionist is very rude; while you're trying to explain what you need help with, she interrupts you completely, showing no courtesy. Besides that, when you try to contact them, they transfer the call over and over again 🙄 If they really want to improve their services, they should start by changing the reception staff! Or train them by sending them to human relations classes.
Trying to get ahold of anyone here is useless no one answers the phone there’s no way to call and leave a message I email them I get nothing back like all I want is for a confirmation for a appointment that’s 3 days away that I have never got so how am I suppose to no when to show up
Frequently asked questions about Brook Lane North Village
How is Brook Lane North Village rated?
Brook Lane North Village has a 2.4 star rating with 53 reviews.
When is Brook Lane North Village open?
Brook Lane North Village is closed now. It will open on Monday at 9:00 a.m.
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