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Brook Lane
- Healthcare
- Cumberland, MD
About this business
Location details
1050 W Industrial Blvd # 18, Cumberland, MD, 21502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible horrible HORRIBLE answering machine, I felt like I was going insane trying to navigate the instructions trying to make an appointment, waiting over 10 minutes for a real person to talk to.
Currently involved with a dispute involving Veterans Affairs Community Care. Brooklane made an agreement with the Veterans Affairs prior to being able to accent Veterans as patients in which they acknowledge they are in no way allowed to bill veterans for their care, they may bill VA ONLY. Brooklane attempted to bill me. After informing them of the facts they continued to try to collect from me, moved the bill to collections, and also created a fictitious telehealth appointment that I never requested, accepted, nor attended ... read more
I was an impatient admit as an adolescent over a decade ago and came back just for this review- if your child is struggling or any loved one rather I would NOT recommend sending them to this place. I’ve struggled pretty severely with depression my entire life and attempted a few times- being the reason I was originally sent here. I realized pretty quickly how to play the system and “level up” to get the ability to leave quicker. They use your family accessibility as a reward. Your meals are privilege as well as any outdoor, ... read more
Told them multiple times I have ADHD and sometimes I might forget my appointments but in this case I only forgot two of them. I tried multiple times calling and leave a messages and even sending emails to a certain therapist and they still said supposedly I miss several or more appointments they stop calling me and reminding me about them and I basically said I was done. Then the therapist said that she was going to end up but I passing the front desk and just making the appointments herself for me however she did not respon... read more
Frequently asked questions about Brook Lane
How is Brook Lane rated?
Brook Lane has a 1 star rating with 4 reviews.
When is Brook Lane open?
Brook Lane is open now. It will close at 6:00 p.m.
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