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Brook Lane
- Counseling & Mental Health
- Frederick, MD
About this business
Location details
4540 Mack Ave, Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible
Understaffed and over worked. Since the switch to meritus employees don’t have time for their own families.
It's impossible to get an appointment with an actual doctor, you can only get a nurse practitioner and they seem to have very little experience. I can't even get a prescription refill 3 days now. The pharmacy contacted them, I requested a refill in the portal, also sent a message in the portal twice to the NP, and even called on the phone and was told they would get back to me. Nobody deserves to be ignored, especially when refilling one of my regular medications. I am out of my medication now, and this medication carries a ... read more
I had a terrible experience here, when I went to get evaluated? I’m not sure what it’s called I felt like I was being interrogated. I had to finish my therapists sentences she didn’t know help me in anyway, it felt like I was running the appointment.
Frequently asked questions about Brook Lane
How is Brook Lane rated?
Brook Lane has a 2 star rating with 37 reviews.
When is Brook Lane open?
Brook Lane is closed now. It will open on Monday at 9:00 a.m.
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