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Broadway Medical Service and Supply

2.8

About this business

Location details

1034 Broadway St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.89 reviews
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Elaine Rees's profile image
Elaine Rees 
a month ago

SR. PART 2 — My Experience With New West Medical I’m posting a Part 2 because what happened after my first review was even more concerning. I still had to go through New West Medical because Regional Center needed a vendor for the Cubby Bed if it was approved. A new prescription was submitted, and I asked New West for a copy of everything they sent to Partnership HealthPlan. That’s when I discovered they had attached a home evaluation that never happened. It claimed someone came to my home, but no one from New West Medical e... read more

Foodstuffs's profile image
Foodstuffs 
a month ago

Very bad - they can’t even be bothered to answer the phone. 

Yelena Ushakova's profile image
Yelena Ushakova 
a month ago

Thank your help and kindness. 

S.R's profile image
S.R 
2 months ago

I had a very disappointing experience with New West Medical. After waiting for months for my son’s FDA-approved Cubby Bed, I was told twice in person that my insurance had denied the request. Something didn’t seem right, so I contacted the insurance company myself. They told me they had never received the prescription or prior authorization from New West Medical. When I returned to the office and told them what my insurance had said, the employee responsible for submitting the order admitted that it had never been sent. I wa... read more

Susan Rhodes's profile image
Susan Rhodes 
2 months ago

I called to be sure my doctor called in the order for a rollator before going in, they verified they received it and said it was ready for pick up anytime. I showed up an hour later, they had all the paperwork ready to go, I chose a color and they showed me how to use it. Everyone was helpful and nice. The entire transaction was done efficiently and well. Thanks NWM for great service. 

Frequently asked questions about Broadway Medical Service and Supply

How is Broadway Medical Service and Supply rated?

Broadway Medical Service and Supply has a 2.8 star rating with 9 reviews. 

When is Broadway Medical Service and Supply open?

Broadway Medical Service and Supply is closed now. It will open on Monday at 9:00 a.m. 

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