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1034 Broadway St, Eureka, CA, 95501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SR. PART 2 — My Experience With New West Medical I’m posting a Part 2 because what happened after my first review was even more concerning. I still had to go through New West Medical because Regional Center needed a vendor for the Cubby Bed if it was approved. A new prescription was submitted, and I asked New West for a copy of everything they sent to Partnership HealthPlan. That’s when I discovered they had attached a home evaluation that never happened. It claimed someone came to my home, but no one from New West Medical e... read more
Very bad - they can’t even be bothered to answer the phone.
Thank your help and kindness.
I had a very disappointing experience with New West Medical. After waiting for months for my son’s FDA-approved Cubby Bed, I was told twice in person that my insurance had denied the request. Something didn’t seem right, so I contacted the insurance company myself. They told me they had never received the prescription or prior authorization from New West Medical. When I returned to the office and told them what my insurance had said, the employee responsible for submitting the order admitted that it had never been sent. I wa... read more
I called to be sure my doctor called in the order for a rollator before going in, they verified they received it and said it was ready for pick up anytime. I showed up an hour later, they had all the paperwork ready to go, I chose a color and they showed me how to use it. Everyone was helpful and nice. The entire transaction was done efficiently and well. Thanks NWM for great service.
Broadway Medical Service and Supply has a 2.8 star rating with 9 reviews.
Broadway Medical Service and Supply is closed now. It will open on Monday at 9:00 a.m.
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