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Broadway Cafe & Arctic Island

4.4

About this business

We're serving up fresh deli sandwiches, superior salads, pizza, daily soup specials, local baked goods, homemade ice cream, specialty coffee drinks and so much more! We even offer free wi-fi! Come sit back and relax with us while you enjoy breakfast, lunch, dinner, or better yet: dessert! We are located in the heart of the valley. Please visit our website and check out our menus to see all that we have to offer! Check out our catering menu as well, for all of your special events and business meetings! 

Location details

210 W Seneca Turnpike, Syracuse, NY, 13205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4581 reviews
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Stephen Yoggy's profile image
Stephen Yoggy 
recommend  Recommended
5 years ago

The sandwiches are tasty. Lots to choose from, salads too. Nice eating area. 

Christa Marie's profile image
Christa Marie 
6 years ago

They have GF wraps! Now I can eat many of their tasty sandwiches in wrap form! Even wrapped it and then grilled it for me to avoid contact with the grill. I had the Waldorf wrap, a favorite. And, two for Tuesday is a bonus. 

Priscilla Nisiewicz's profile image
Priscilla Nisiewicz 
6 years ago

ordered via grub hub for delivery had special instructions on two of the sandwiches (add russian dressing) both were plain dry sandwiches. called and got "i don't know what you want me to do for you" after further questioning they did state they would make them over. it was explained we were at work and would need them delivered and was told we don't have a driver. gave up and said never ever again would we order from there again. 

Business response:

Hey Priscilla! We are so sorry for the confusion on this order! We would love to make this up to you by providing your next sandwich on us! If you decide to give us another shot, just respond to this or inbox our page and we can take it from there. Thanks! 

Elizabeth Jackson's profile image
Elizabeth Jackson 
6 years ago

Ordered food on GrubHub to be delivered to my work. The information wrote in special instructions was not even acknowledged and done. Therefore order was not correct. I called restaurant to complain and was told, I don’t know what you want me to do, there isn’t anything I can do. That is completely unacceptable. I was told food was good. Figured I would give it a try. Will never order food again from here. 

Business response:

Hey Elzabeth! We are so sorry for the confusion on this order! We would love to make this up to you by providing your next sandwich on us! If you decide to give us another shot, just respond to this or inbox our page and we can take it from there. Thank you! 

Beth Eischen Call's profile image
Beth Eischen Call 
recommend  Recommended
6 years ago

The two young men working there were incredibly friendly and very patient as we were deciding what we’d order. They worked well together getting each customer served quickly and with kindness. We love Arctic island!! 

Susan Squair's profile image
Susan Squair 
6 years ago

A friend and I went there Monday night. First one of the girls saw us coming and turned her back and counted her drawer. When she finally decided we weren't going to leave she walked over and said are you paying with cash or a card. I said a card and she said fine what do you want. My friend wanted a brownie saunde. They said no carmel. Then I wanted 2dog dishes no dog biscuits, but lots of attitude. You could see neither wanted to take care of us so we walked away. They second girl slammed the window. VERY POOR customer ser... read more

Kayla Grant's profile image
Kayla Grant 
recommend  Recommended
7 years ago

awesome food for a great price! love coming here!!! ❤❤❤ 

Courtney Evans's profile image
Courtney Evans 
7 years ago

Our office orders from here quite often and the food is always fantastic...however, today that was not the case. Our office ordered 4 wraps and we picked it up...we received 2 wraps and 2 sandwiches. The sandwiches were suppose to be wraps and they were missing ingredients or had extra. We called and did not even get an "I'm sorry for the mistake" just a "I wrote it right and it was made wrong." No one tried to resolve this or make it right. Very disappointing customer service. 

Joe VanEpps's profile image
Joe VanEpps 
8 years ago

I Always Come Here For Ice Cream Love It. But My Last Experience Was Not The Best.. Ordered A Brownie Sundae With French Vanilla Ice Cream.. Got Plain Vanilla Out The Machine Also Wanted No Nuts Got Nuts.. Not To Happy. Will Continue To Go There As Its My Favorite Ice Cream Place Love The Monster PB Espresso Oreo Shake. but Will Be awhile before I revist 

Business response:

Hey Joe! Sorry about the confusion with your order. Stop by soon and get your next order on us! ! Thank you for being a consistent customer! 

Frequently asked questions about Broadway Cafe & Arctic Island

How is Broadway Cafe & Arctic Island rated?

Broadway Cafe & Arctic Island has a 4.4 star rating with 581 reviews. 

When is Broadway Cafe & Arctic Island open?

Broadway Cafe & Arctic Island is closed now. It will open on Monday at 9:00 a.m. 

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