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Brilliant Earth
- Consumer Goods
- Palo Alto, CA
About this business
Location details
71 Stanford Shopping Center, Palo Alto, CA, 94304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Loved working with Connor. He was knowledgeable and patient as I decided and purchased my wedding band. Would recommend!
Working with Connor was such a delight. We really lucked out with getting to work hand in hand with him for our diamond upgrade. He kept us up to date during our entire process and was super sweet and fun to talk to. Try to work with him if you can request it!
My fiance and I walked in to look at wedding bands. The only person who bothered to acknowledge us was the security guy at the front door. We waited for over 5min without any sort of acknowledgement from the two employees who worked there and we were the only other people their outside of two customers. A "Hello, we will be with you in a few minutes" goes a long way. While we were waiting for service that never came, one of the employees finished up with a customer and left. My fiance was trying to look at bands in the case.... read more
My partner and I worked with Alex Smith to view engagement ring setting and diamond options. It was a very positive and informative experience. Alex and the store were very accommodating. No pressure or hard sell, and great selection to see. Individually, I’d like to thank Alex for asking is some really helpful and probing questions to guide us in deciding what we liked and valued in our ideal engagement ring. I happily recommend Brilliant Earth and Alex Smith at the Palo Alto store.
Michael Michael Michael! My boyfriend and I were standing outside the door a bit intimidated and weary to go in, but Michael welcomed us at the door and was welcoming from the jump! He took his time to go through the entire process of understanding sizing, diamond shape, and everything else there is to learn about rings. I can’t thank him enough for his time, patience, and insight. We look forward to working with Michael in the near future!
Frequently asked questions about Brilliant Earth
How is Brilliant Earth rated?
Brilliant Earth has a 4 star rating with 493 reviews.
When is Brilliant Earth open?
Brilliant Earth is open now. It will close at 7:00 p.m.
Need help? Contact us.
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