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Brilliance Honda has a state-of-the-art auto service center with the latest tools and technologies to repair your vehicle. Our Honda service department is staffed with highly trained car repair technicians in Crystal Lake who will properly identify and repair your vehicle’s problem. We always use genuine Honda parts, accessories, and fluids so you know you’re getting the very best for your car. To schedule Honda auto repair or car service in the Crystal Lake area, please complete our online service appointment fo... read more
680 W Terra Cotta Ave, Crystal Lake, IL, 60014, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:30 a.m. to 7:00 p.m. | |
Tue | 6:30 a.m. to 7:00 p.m. | |
Wed | 6:30 a.m. to 7:00 p.m. | |
Thu | 6:30 a.m. to 7:00 p.m. | |
Fri | 6:30 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Excellent
Good
Didn't do what it takes to make a sale. Poor follow up skills. Not upfront about used car's condition.
Great dealership. Willing to take a lot of time to go over vehicle with potential buyers. Will return to this dealership again.
Low stress, fun atmosphere! I went to 6 dealerships looking for a used car. This place was so much better! No hard sell. No pressure. Reasonable prices, no games. My salesman Rick was phenomenal.
Communication was ok until I asked them if their price is the final price. Then no communication afterward that question. A simple "Yes, this is our best offer at this time" or "Please stop by to negotiate price" would have been a much better response than nothing at all.
Tried to purchase car with bank loan (Boa) but they wanted to use their funding. Cost me $112.00 in uber there and back.
They were not willing to come down any on the sticker price of the vehicle... Part of buying a car and building future customer relationships is letting the buyer at least feel like they are getting a deal.
This dealership responded with the lowest quote. The salesman was very nice and did not push add-ons to bump up the price. They offered the extended warranty and worked the price for that down, but did not pressure us to purchase. We were very pleased with the experience.
Brilliance Honda of Crystal Lake Service has a 4.3 star rating with 173 reviews.
Brilliance Honda of Crystal Lake Service is closed now. It will open tomorrow at 6:30 a.m.
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