This profile has been claimed by the business owner or representative.
Brewer's Air Conditioning and Heating LLC
- Heating & Air Conditioning/HVAC
- Tempe, AZ
About this business
This business offers Residential and Commercial HVAC services.
Location details
9111 S Hardy Dr, Tempe, AZ, 85284, United States
Get directions
Brand new system install had a multitude of issues that took months and months to solve. Also had to have another company re do the wiring on the unit as it was not done correctly by ******** techs. Owner very unwilling to acknowledge the incorrect install, and did not honor his word that he would cover the cost to have it done correctly.
Business response:
****** we both know this is not true. To quote you pay this other companies bill or I will give you bad reviews. Well you are doing that and I still am not paying for that bill. After you finally realized the other company did not know what they were doing you called me and it was my guys that came and diagnosed the real problem and fixed it. Like we talked about ****** it was a Manufactures part that failed. It happens they are mechanical pieces of equipment and failure can happen. Thankfully you have warranty or I also wou... read more
***** was on time, explained everything quite well. I've been with Brewers for my AC for 25+ years. They've been great!
The technicians efficiently checked my system, which they found to be functioning within normal limits. They were very professional. Ill be calling you back to clean coils in a few weeks. Thank you.
Business response:
Thank you ******* both your review and your business are greatly appreciated.
The ****** team installed all the systems in my new home; there were some challenges that only professionals like these guys could overcome. Additionally, it was such a pleasure to have them in our home. Brewers is the real deal!
Business response:
***** first let me say we were honored you chose us to install your new air conditioning system on your home and thank you for the trust and the business. We really appreciate you taking the time to leave a wonderful review of your experience. Thank you kindly and remember we are here if you need us.
My thermostat is set at 80 and the house is showing the temp at 83, which is why I called Brewers to come out in the first place. I paid $99.00 and nothing has changed. I was given a quote of over $1,000 to do a leak check and add coolant. The ac unit is 14 years old so it is foolish of me to spend that much money when I will probably replace it in January. It would have been nice if the technician could have just added the Rd310.or whatever it is called now.I wont call Brewers again. $99.00 and my AC is still not cooling my... read more
Business response:
Barbara, I have read your review and I hope others do to. Your complaint is you paid $99 for us to come out and diagnose you have a refrigerant leak in your 14 year old ac system. We legally can not just dump refrigerant in an ac system with a leak. An attempt to find the leak, fix it, then add refrigerant is not cheap but legally what we have to do. On a positive note this but could potentially get you 2-5 year additional life on your ac unit. For systems that fail again with in a year we credit up to 50% toward a new unit ... read more
1st service call- Technician came out to check our unit which was blowing hot air. After more than $1500 of added freon, we asked him about why it was so much and were there any leaks. His response was "I don't know, I didn't check" What the Heck!! Why would a professional technician add 7 lbs of freon, costing me over $1500 and not check for leaks. Well, lord and behold, 3 weeks later, our unit was blowing hot air again. 2nd service call - Same technician came out for issues with another unit. He told us we needed an indoor... read more
Business response:
Trini we both know you are only telling half the truth. You had another company come out to fix the problem my technician diagnosed because he was cheaper. Then when your system broke again you called us again and I sent the same technician out because he is familiar with your seven ac systems. When my technician told you that the other company fixed the wrong system ******************* got upset and started cussing at my technician so my technician packed up and left. Regardless your ac systems are all over twenty years old... read more
Excellently response to device request with next morning appointment when technician arrived on time, communicated clearly what problem was and what the estimated cost was before proceeding with work and completed work quickly.
Business response:
Thank you happy to help and appreciate your business.
Quickly fixed the cap in unit that would not turn on but declined to check other older ac unit while he was here. I was told he though it might create a problem to open. Not sure why since they open it for every tune-up? So 20 minutes and $350 later I have one working AC, but no effort to even check the other one. That is why I only gave three stars.
Business response:
**** I called and left you a message when you get the message please give me a call. I want to make sure you are taken care of. We work very hard to take care of our customers and take extreme pride in that so we want to make sure you are taken care of. With that said I wish you would of called the office to express your concern before you just stabbed at our BBB, seams a little drastic to give us a review on an ac unit we were not even scheduled to look at. As I mentioned before we want to make sure your other unit is servi... read more
Always on time, helpful, knowledgeable, and professional. I would highly recommend this company for all your HVAC needs.
Business response:
Thank you *******appreciate your business.
Frequently asked questions about Brewer's Air Conditioning and Heating LLC
How is Brewer's Air Conditioning and Heating LLC rated?
Brewer's Air Conditioning and Heating LLC has a 4.7 star rating with 729 reviews.
When is Brewer's Air Conditioning and Heating LLC open?
Brewer's Air Conditioning and Heating LLC is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com