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Brent Turnipseed, M.D.
- Psychiatrists
- Austin, TX
About this business
Location details
1524 S IH 35 Frontage Rd #202, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really liked this place at first but it has really gone downhill since the pandemic started. Earlier this week they denied me an appointment without prior warning (literally 5 minutes before the appointment) because I was unable to pay my entire balance off. Then today they denied my prescription refills saying I need an appointment. I attempted to call to clear up the matter but no one picks up the phone at either location no matter what option you choose. They just respond with a text saying they will call you back but t... read more
My name is Andrea Turnipseed. I am a teacher in California. Do you have any relatives in California?
Business response:
Hi name twin! Sorry I do not!
ROOTS BEHAVIORAL HEALTH DOES NOT WANT TO HELP YOU!! Find a place that does instead. (Before you read my review, I also found another review from someone else online with the same situation!) I had to miss my first appointment due to an emergency and they wouldn't let me reschedule ever. They don't really seem to care about helping people with a policy like that. And they don't tell you about the policy beforehand either.
Business response:
I am sorry that you did not have a good experience with our front desk staff @ Roots Behavioral Health. I do not take new patients and when you posted this I was on maternity leave so I am not sure why this was posted for me. I will mention that the medical providers are on a several month waiting list and we do let people reschedule, they just have to pay the standard no show fee for a medical appointment, just as established patients must also do the same.
Frequently asked questions about Brent Turnipseed, M.D.
How is Brent Turnipseed, M.D. rated?
Brent Turnipseed, M.D. has a 3.2 star rating with 26 reviews.
When is Brent Turnipseed, M.D. open?
Brent Turnipseed, M.D. is closed now. It will open on Monday at 9:00 a.m.
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