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Brass Star

4.1

About this business

Location details

2616 W NW Loop 323, Tyler, TX, 75702, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1303 reviews
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Chastity Hill's profile image
Chastity Hill 
5 years ago

One of their employees calls black people “monkey” and other derogatory things to black people and LGBTQ+ people. This employee is Gabrielle. She is racist and said the owner didn’t care what she said, because the owner is racist too. They still stood by this employee and their racism and no action was taken against this employee. Please don’t go to an establishment where management allows their employees to call black people “monkey” with no repercussion. 

Marah Glover's profile image
Marah Glover 
5 years ago

Openly racist staff that make posts one Facebook making derogatory remarks towards black people, and then harassing a woman of color in Messenger while stating that the management does not care. 

Abbey Gusner's profile image
Abbey Gusner 
5 years ago

Been regulars here since we moved I go because it is close to the house, I decided to invite a few friends, first of all the drinks were very weak I asked how many ounces the put in a double they told me 2!! Me being a bartender I clearly know it should be 3 then we get the tab there’s no itemized receipt asked for one and it became a whole argument, normally the bartenders are very nice they became rude all over asking for a receipt, requested a song and the dj played everything but the song until my husband told the bar ma... read more

Rick Alfaro's profile image
Rick Alfaro 
5 years ago

It's the same Brass Star...no change. 

William Canady's profile image
William Canady 
recommend  Recommended
5 years ago

good lay back country club 

Lankston Malone's profile image
Lankston Malone 
6 years ago

They double charged my credit card and will not reimburse me. I’ve given them two weeks to make this incident right and I can’t get any sort of answer. The bartender that did it, just argued with me and the manager melody just said she’s been too busy. 

Angel R Doty's profile image
Angel R Doty 
recommend  Recommended
6 years ago

Awesome place to hangout 😁. 🙂🙂🙂🙂 

Donnie Neal's profile image
Donnie Neal 
recommend  Recommended
6 years ago

friendly people first place I went when I got to tyler. 

Michael Rose's profile image
Michael Rose 
6 years ago

They could begin by caring about their patrons and not over serving them,.and get rid of those game machines that are used for illegal gambling. The owner jokes about running this place as a nonprofit, and funding her husband's annual mission trips. Creating pain and suffering locally to use the money to help others. Does not sound moral or ethical. 

Frequently asked questions about Brass Star

How is Brass Star rated?

Brass Star has a 4.1 star rating with 303 reviews. 

When is Brass Star open?

Brass Star is closed now. It will open tomorrow at 9:00 a.m. 

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