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Hello, just want to say that I had a nice experience with the Alexendria Benz dealership. Malik was assigned as my advisor, very pleasant and knowledgeable. Glad to had met him.
USAA Customer goes in dealership and likes car. Then dealership is contacted by a representative to assist customer in purchasing because of medical issues customer has. Dealership goes around power of attorney sells car at outrageous profit against a government USAA customer that needed assistance to make choice. This happened here!! Attorney General is being contacted!!
USAA Customer goes in dealership and likes car. Then dealership is contacted by a representative to assist customer in purchasing because of medical issues customer has. Dealership goes around power of attorney sells car at outrageous profit against a government USAA customer that needed assistance to make choice. This happened here!! Attorney General is being contacted!!
Great service, offered huge discounts on services!
Malik is a great advisor. Great customer service and loyal.
Malik is a great advisor. Great customer service and loyal.
I find Zac to be an outstanding customer service representative. He really knows the MB vehicles like he designed and built them. He knew the answers to my questions the first time. If the goal of MB of Alexandria is to build trust, loyalty, and confidence in the service department, Zac is leading the way. I particularly liked his follow up texts, even when he was off duty. This showed a dedicated and passionate professional that really enjoys his work.
I find Zac to be an outstanding customer service representative. He really knows the MB vehicles like he designed and built them. He knew the answers to my questions the first time. If the goal of MB of Alexandria is to build trust, loyalty, and confidence in the service department, Zac is leading the way. I particularly liked his follow up texts, even when he was off duty. This showed a dedicated and passionate professional that really enjoys his work.
Great service! Xavier Martinez took great care of my vehicle and was a pleasure to work with.