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Mercedes-Benz of Alexandria Collision Center
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RecommendedToday I purchased my first Mercedes from this dealership, and I can’t recommend them highly enough! They were professional, friendly and helpful, and the entire process was a smooth and seamless one.
I have been taking my ML350 4Matic for the last three-plus years. Over my last two visits, I have had consistent issues with their customer service. 1) They are running low on loaner cars, so they might not give you anything nor a discount on your service for the inconvenience caused by this shortage. 2) They made an error on my repair, for which I had to go in again to get it corrected - they offered me a $50.00 discount! In my opinion, that's a slap in the face - the price premium we pay to take it to a MB dealer vs going ... read more
Pristine service; dedicated, polite and knowledgeable representatives.
Phenomenal experience working with Jimmy Moore and his team. They were all very patient answering all of my questions helping me make an informed decision. Each Team Member I worked with articulated the value of Mercedes-Benz and me as a customer. I 'm very happy with my purchase, the service I received and my overall experience.
Highly recommend, the service was amazing very professional and a comfortable transition. My partner and I meet a gentleman by the name of Robert Kauter, in which was very understanding to our needs and what we wanted and was extremely accomodating. I’ve meet many salesman in my time and bought many cars... but I must say the trust Robert has built with us has gained him a loyal customer for years to come. Would like to add to the overall environment was calm and very well presented. Thank Alexandria for not just treating a ... read more
The best prices and best customer service hands down. Ask for Richard. He will take good care of you.
The best prices and best customer service hands down. Ask for Richard. He will take good care of you.
I’ve always had a good experience at M-B Alexandria for both service and vehicle purchase. Two thumbs up!
I’ve always had a good experience at M-B Alexandria for both service and vehicle purchase. Two thumbs up!