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Roy Montero, RFC Honolulu Branch Roy Montero from the RFC Honolulu office was great! He was able to explain the refinance procedure to us, and give us different options for how we wanted to plan out our mortgate rate. He is excellent to work with, and very easy to get in touch with. If I had to leave a message on his phone, he didn't take more than an hour to call us back. He was able to walk me through a problem I had with the paperwork, and everything turned out the way it was supposed to. We were able to refinance our mor... read more
Home Owner My family used Residential Finance for the first time in April of 2013 and we can not say enough about the great job that Brian Kubicki has done for us out of the Columbus, Ohio Office. He was able to refinance our home which greatly lowered our monthly payments and yet he was also able to put some much needed money back in our pockets when most Finance Companies told us they could not help us. The customer service that we received during our application process is hard to find this day in age. Brian was able to d... read more
Residential Refinance with Charles Valentin We are currently working with Charles Valentin with Residential Finance Corp. and he has been wonderful. He goes over and beyond trying to get our loan processed! Very polite and diligent individual to work with!
Great Job! This was our first experience with Residential Funding and I canât say enough what excellent service we received. We had attempted several times to refinance with other companies but nothing every came to fruition. We had several anomalies that made our refinance unique and from what I was beginning to think impossible. That was until I spoke with Alex Perry. He went over every option that was available to us and was superb at communicating every detail to us. Our family has faced many challenges over the past s... read more
Please don't. The refinance process with RFC was a comedy of errors. Then they forgot to pay my property tax and insurance. They know me so well at the home office that if I write full details, they'll recognize me and screw up my account even worse ..... :-) so I think I'll stop. But don't assume I'm kidding or exaggerating.
Residential Finance!!! At first I was very nervous about Refinancing with a company that wasn't local to my area. After reviewing the company on the BBB and other financial websites. I contacted Residential Finance Mortgage Company. I have been very pleased with the Mason Lowery and the professionalism of RFMC. Refinancing was quick, painless and very professional. Mason and the loan officers answered all of my questions and were prompt to handle all the details. Mason handled and communicated everything from the appraisal t... read more
Excellent Customer Service We stumbled across Residential Finance through Lending Tree when we decided to refinance last month. We could not have asked for a better experience. Our loan officer was Susan Harvey. She did an amazing job keeping us abreast of everything, answering/returning our calls and emails, explaining all the details (and sometimes multiple times) and getting everything in order/submitted in a timely manner. We're in CA and Susan is in FL so everything had to be done via computer/phone. Susan had someone c... read more
Home Owner My family used Residential Finance for the first time in April of 2013 and we can not say enough about the great job that Brian Kubicki has done for us out of the Columbus, Ohio Office. He was able to refinance our home which greatly lowered our monthly payments and yet he was also able to put some much needed money back in our pockets when most Finance Companies told us they could not help us. The customer service that we received during our application process is hard to find this day in age. Brian was able to d... read more
Great Job! This was our first experience with Residential Funding and I can??t say enough what excellent service we received. We had attempted several times to refinance with other companies but nothing every came to fruition. We had several anomalies that made our refinance unique and from what I was beginning to think impossible. That was until I spoke with Alex Perry. He went over every option that was available to us and was superb at communicating every detail to us. Our family has faced many challenges over the past se... read more