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Braman Miami Parts & Service Center
- Automotive
- Miami, FL
About this business
Location details
2060 NE 2nd Ave, Miami, FL, 33137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was the absolute worst car service experience I’ve ever experienced my life to date. The service advisers are honestly terrible, and are only looking to get you in and out and pay without caring about giving quality, customer service. This place needs to take a good look within and fix their overall customer care experience before another dealership opens up in Miami and knocks them out of their pathetic, small pond. You won’t get my business ever again. Good luck on changing from within.
I ordered 2 sensors from them, today is the 8th day and I don’t have any answer of sending the parts out or refund my money. I called 30+ times and still can’t get an answer. By the Google reviews it seems like a shitty place to buy parts. Mr manager fire the jerk from online parts he’s useless, I left messages I sent emails I made a claim via PayPal and still no answer.
So far horrible experience with the service. I left the car there because I had a flat tire, they offered me a Uber/Lyft and I didn’t take the substitute car because they assured me my car wouldn’t have been ready by 5-6pm same day. I went home and lately they started to text me they couldn’t find my tire warranty (which I purchased with them a month ago when I bought my car) Then they disappeared They closed without letting me know and leaving me without my car for tomorrow. Communication is awful
Service advisor Lester was great. I thought there may have been some sort of programming issue so he called the shop foreman out to help real quick and they got me on my way within 5 min. Thanks for the last sec help 👌🏼🙌🏼
Frequently asked questions about Braman Miami Parts & Service Center
How is Braman Miami Parts & Service Center rated?
Braman Miami Parts & Service Center has a 3.6 star rating with 185 reviews.
When is Braman Miami Parts & Service Center open?
Braman Miami Parts & Service Center is open now. It will close at 7:00 p.m.
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