Brake Team

pdxrobin 

on Citysearch

14 years ago

Everyone was very nice and engaging. I always worry that I'm getting ripped off and the whole procedure did seem expensive but it all works now so I suppose it was worth it. But I was really impressed by the people there. Jeff was very nice and so was the guy who drove me home. They both seemed to be genuinely nice people. 

ansonservice 

on Citysearch

14 years ago

Bait and switch – I would be interested in knowing if anybody gets out of there with the $88 brake special that goes in for it. I went in for a $15 oil change and $88 brake job. He called me to tell me that I needed $600 worth of brake repairs on the front alone. I told him I didnt have that money and he whittled it down to $178. That included the $88 brake job and a $98 flush (which he swore it needed because the brake fluid was dark - but all of my cars that have used brake fluid it them has dark brake fluid). Then there w... read more

momycoll 

on Citysearch

14 years ago

Easy, and fast – Not the $88 dollars I was hoping for, but my breaks were already squeaking when I went in. The person who answers the phone is super polite, and very helpful. 

Bjoypdx 

on Citysearch

15 years ago

Good experience – Quick service. Needed to negotiate cost down due to lack of full funding and your manager found a way to get it done - much appreciated. I will keep coming to you because of that help. 

BMag360 

on Citysearch

15 years ago

They do NOT deserve a 5 star rating – I've had three experiences with them, all bad. First, they will not honor the $88 advertised price for the brakes, they will always find a reason to get out of it. Second, the pressure sales has to do with never doing brakes for $88, third they markup brakes pads around 300% of what they cost next door at Schucks. Third, they straight out lie. The recently told me that "someone replaced the rotors with the wrong size" and told me they were dangerously too small. They tried to tell me the... read more

jdietrich66 

on Citysearch

15 years ago

Very professional – Rocky and Zach at the highway 99 location took care of my Toureg. Rocky answered all my questions in a professional manner. 

lilsmith2 

on Citysearch

15 years ago

Best deal around! I was able to walk right in and have my car serviced on the spot for a much lower price than the competitors. Service was friendly, trustworthy, and speedy. Thanks again! 

mustlovecats 

on Citysearch

15 years ago

The guys did a great job. I understand it was Patrick who worked on my car. I am very pleased with the difference in how the brakes feel and act. Thank you Rocky for your help when I called for the appointment and brought my car/picked it up. 

tomboymom 

on Citysearch

15 years ago

I received excellent customer service. I appreciated the no-pressure sale to have my struts replaced. I asked for a quote and wasn't able to do it at the time. I will be bringing my car here for oil changes from now on. I truly feel that I can trust these guys. Thanks for the great customer service!!!!!