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Boucher Normand S DDS

3.8

About this business

Location details

1509 McDaniel Dr, West Chester, PA, 19380, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.820 reviews
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Anonymous's profile image
Anonymous 
2 years ago

TMJ specialist. 

Linda M. Anderson's profile image
Linda M. Anderson 
5 years ago

As an adult requiring orthodontia treatment, you can not find a better professional. Not only is Dr. Boucher a world class Orthodontist, his staff is top notch. Highly recommended. A+++ 

Anonymous's profile image
Anonymous 
5 years ago

While his treatment and recommendation were good, the pricing was three times what 2 other orthodontists were charging for the same treatment. Always get a second opinion, even a third before committing. Other than that, the diagnosis was on point and explained properly. But expensive. 

Eileen Kennedy's profile image
Eileen Kennedy 
5 years ago

I am an adult Invisalign patient of Dr. Boucher's and I have no complaints at all. Waiting time is usually less than 5 minutes and Dr. Boucher is unfailingly professional, patient, and informative. He answers all my questions, never makes me feel rushed and exhibits a concern and interest in his patients as well as his staff. He has a well run office and I am very satisfied with the Invisalign results. 

Anonymous's profile image
Anonymous 
6 years ago

Grateful for Dr. Boucher and his staff! Over 10 years and thousands of miles coming in from New Jersey - and still smiling. Thank you! Kim C. 

Ken D's profile image
Ken D 
6 years ago

Dr Boucher and his staff are terrific. Using Invisalign braces they corrected my misaligned teeth over two years of treatment, and charged me a very fair price. I recommend Dr Boucher without reservation. 

Anonymous's profile image
Anonymous 
6 years ago

Does not know how to treat TMJ. Very old school. First put me in a hard mouth guard for my clenching at night & chronic tension headaches. Then braces with painful anchors in my gums. This did not fix my open bite. He then recommended jaw surgery! I was done after that. I found an orthodontist who told me i didn't need surgery i just needed invisalign to close my bite which Dr. Boucher didn't know how to do. I also had to wait close to 1 hr for appointment because he over scheduled all the time. 

Business response:

Treatment of TMJ is complex. Conservative use of mouth guards (also referred to as splints) has been helpful for the large majority of patients with facial pain. Some open bites can be corrected with Invisalign. I believe the severity of your open bite justified a surgical procedure. In the long run, comprehensive care with an optimal bite correction, in my opinion, will give you a better prognosis in managing your chronic pain . 

Anonymous's profile image
Anonymous 
7 years ago

Always a long wait and front desk staff (not all, but some) can be rude. 

Business response:

Being punctual & respectful is a challenge we take seriously. Our morning and early afternoon appointments are mostly punctual. Our struggle is between 3:30-5:30 pm, the busiest time of day. We work hard to rectify this issue. I am disappointed to hear of rudeness from myself or my staff. I believe we have a responsibility to provide treatment outcomes in a caring, nurturing environment in all aspects of our practice. Your comment will be shared with my staff. Please accept my apology. 

Anonymous's profile image
Anonymous 
7 years ago

I appreciate the comments contained in the review of February 05, 2017. Is it possible to identify the name of the orthodontist who did the reevaluation? I am having the same problems, and would like to have a reevaluation by the same orthodontist. Thank you. 

Frequently asked questions about Boucher Normand S DDS

How is Boucher Normand S DDS rated?

Boucher Normand S DDS has a 3.8 star rating with 20 reviews. 

When is Boucher Normand S DDS open?

Boucher Normand S DDS is open now. It will close at 5:00 p.m.  

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