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Beautiful Bonterra Parc in Wesley Chapel is the epitome of upscale living in the Tampa area. Our residents are surrounded by a vision of quality and comfort that far exceeds that of any other local community. State-of-the-art amenities include a 24-hour fitness studio, a resort-style swimming pool, a business lounge and a fenced-in pet park and a car wash station. Apartment features include European style cabinetry in kitchens and bathrooms, granite counter-tops with backsplash in kitchens and Italian designed stainless stee... read more
1945 Noor St, Wesley Chapel, FL, 33544, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
Stay away!!! Very incompetent management kept security deposit without even getting approval for an apartment then lied and say I had been approved for the apartment on sept 10 and it was my choice to cancel the application so I would not be getting back the security deposit. Up until Sept 16 they were asking for more paperwork which indicates I had not been approved! If you are not born in the US you be ready to prove the social security number you have is yours by showing them your visa. This is how ignorant cheryl the man... read more
Business response:
Hi, Jaslene. We appreciate your sister's interest in Bonterra Parc, and we hope you understand our policies are in the place for the benefit of our residents. We follow all fair housing laws and have a zero-tolerance discrimination policy. We hope your sister finds a community that suits her needs. Thank you. - The Team at Bonterra Parc
Business response:
We want to assure you that we follow all fair housing laws and have a zero-tolerance policy on discrimination. Quality communication is of the utmost importance to us, and we hope to speak with you directly. Please contact us in the office at (813) 221-4939. Thank you. - The Team at Bonterra Parc
Wow, what a waste of a beautiful complex due to managements incompetencies. Before I begin please note Bruce, Phil & Rodney from the maintenance team are TOP NOTCH A+ players that honestly this complex doesn’t even deserve. So let’s begin.. ... Continue Reading
Been here since 3/2018, I have an amazing apartment and have had a great experience here so far, hopefully it continues.
Business response:
Ernst, we appreciate the time you took to share this wonderful rating with us! We're so happy that you're enjoying a positive experience in our community, and we hope to continue that for you. Please feel free to give us a call with any specific feedback you might think of. Thank you and have a great day!
Fellow residents, the management office here has no authority or decision making abilities to reopening the amenities here. I've inquired multiple times and told to contact the corporate office at 212-408-2900. You'll have to choose the directory because they do not answer voicemails in their general box. Here is a link to help you contact the correct individuals https://www.sentinelcorp.com/management-team.aspx Please help in letting corporate know how you feel. All other complexes in the area reopen their amenities 1-2 wee... read more
Don’t rent here. The worst customer service in the world. It’s like dealing with children. Can’t even get to the general manager. Beware!!!
Horrible management save your time and go to the surrounding apartments
Bonterra Parc Apartments has a 3.4 star rating with 231 reviews.
Bonterra Parc Apartments is closed now. It will open at 1:00 p.m.
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