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Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 11:30 p.m. | |
Tue | 7:00 a.m. to 11:30 p.m. | |
Wed | 7:00 a.m. to 11:30 p.m. | |
Thu | 7:00 a.m. to 11:30 p.m. | |
Fri | 7:00 a.m. to 11:30 p.m. | |
Sat | 7:00 a.m. to 11:30 p.m. | |
Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
I have for the past 10 years rented a uhaul 6x12 trailer in North Carolina and dropped it off in ******* **. My charge has always been around $255. However this time they charged me $719.22 because they said they were short of trailers in North Carolina and had a lot of trailers in *******. this is price gouging at its worst. I want my money back as this is outrageous on uhauls part. I called customer service and complained about the tripling of the prices and they said tough luck that's the way it is. I will never rent from... read more
Business response:
Hello *****, I apologize for rate increase issue you had with your recent rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. Please contact ###-###-#### if you have additional questions about your complaint.
We made a reservation weeks prior to our move. On the day prior to picking up our truck, the site informed us we would be unable to pick up our truck at our scheduled time. We therefore rescheduled as a later time wasnt conducive. On the rescheduled day we were to pick up our truck, the facility confirmed at 9am our truck would be ready at 10am. We arrived a little early and they informed us that the truck was in fact not ready. However a same size truck was there and they gave it to someone else, despite us having made an i... read more
Business response:
Hello ******, I am deeply sorry to hear you had such a poor experience with your rental. Unfortunately, I was not able to find a rental contract under your name. Please provide the name, phone number and email address listed on the rental contract so we can have the appropriate management team review your rental. I apologize again for any inconvenience this caused you and your family.
I rented an open motorcycle trailer in ******, ******* on June 3rd for a one way travel to **. U-Haul charged me approximately $180.00 for the rental which was fast, painless and the trailer worked great. I arrived in Jersey on June 7th a day earlier than the June 8th mandatory drop off date and went to the designated drop off location and they refused the drop off because they said they were sick of U-Hauls policies and he is no longer in business with them even though he had several trailers and trucks owned by U-Haul on h... read more
Business response:
Hello ******, I am sorry about the issues you had returning your trailer and the new reservation. Rates are based on supply and demand. The pickup and drop off locations affect the rate so even though they may be the same cities and states as your previous rental, it is not the same order because they are reversed. We documented your concern and forwarded it to the appropriate management team to address directly with you. Please contact ###-###-#### if you have additional questions about your complaint.
I took my car to U-Haul to have a wiring harness installed, they nearly caught my car on fire messing with the battery. He created an arc weld, burned parts in my car, and melted the wiring on my battery. What's worse is when they called me telling me they nearly caught my car on fire they then hung up on me when I was in a panic trying to find out what the heck happened. I then get there and continue to be treated like garbage. I was mis gendered after numerous requests for them to stop, I was tossed my keys and told to lea... read more
Business response:
Hello ******, I am sorry about the issues you had at the location and with the installation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. Please contact ###-###-#### if you have additional questions about your complaint.
They ************** In Date From The 28 th Of The Month To The 5th Then ******************* .
Business response:
Hello ******, I apologize you are having an issue with U-Haul. I am not quite sure how we can assist you based on the information provided in this review. Please provide more information as to what is going on and include the name, phone number and email address listed on the account. If you do not want to provide that via this format, please contact us at service@uhaul.com. Thank you and I apologize again for any issues you are having.
I just used a UHaul for 2 hours, returned it at 3pm and the manager told me I could just leave the keys because he was backed up with other check ins. Got my **** and they charged me a $20 after hours fee and stated I checked the truck in at 5pm! I was at my in laws for dinner at that time. I also think they overcharged for mileage but I cant prove that. Do not use UHaul, dishonest and overpriced. I tried to call their customer service number and was on hold for 15 minutes. I never had an issue when I rented a UHaul from loc... read more
Business response:
Hello ******, I am sorry to hear you had an issue with the rental charges. When a complaint is created for management to address, they are supposed to contact you within 3 business days. This gives them time to review the issue before contacting the customer. I am glad to hear the agent was able to assist you with your concern when you reached out via Facebook. If you have a future rental, you can also complete a self-return online at most locations. https://www.uhaul.com/Tips/Loading/How-To-Return-Your-Moving-Truck-7028/ I ... read more
This review is specifically for the ******** Neighborhood Dealer- ************************************. We have a video documenting this dealers brazen manner. This incident occurred in the midst of the pandemic when masks were mandatory. The man has had numerous complaints against him already. He spoke to us us maskless the whole time we were there- he could not find our reservation and asked us to make a call. He wiped his mouth and began to approach us- I asked him to put a mask on as I am a healthcare worker and work wit... read more
Business response:
Hello **. I am sorry you had this experience with U-Haul. Will you please provide the rental order number and address of the facility to which you are referring? We want to be sure it is addressed by the correct management team. I apologize again for what happened.
I have rented 2 trucks from U-Haul in the last 3 years. Both vehicles were 26 ft moving trucks and both trucks had tire blow-outs while I was driving them. The first occurrence was in late Spring 2018 and I was traveling through downtown *******, ** (I75/I85) when one of the two left double rear tires blew out. The truck was completely loaded with my families belongings and it is miraculous that no one was hurt. U-Hauls road-side assistance responded and had me back on the road in a couple hours. The 2nd tire blow out was to... read more
Business response:
Hello ****, I am truly sorry about the mechanicanl issues you've had with your rentals. Your concern has been documented and forwarded to the appropriate management team to address directly with you. Please contact ###-###-#### if you have additional questions about your complaint.
My review is very similar to most of the others on here. 2 years ago, they accidentally delivered our U-Box to ******** instead of **********. They didn't tell us until the day before it was supposed to arrive, but mistakes happen. All was forgiven.A month ago, we booked a U-Box to be delivered on Monday (in 3 days). We received an email confirmation for our reservation. It did *** clearly state anywhere on the email that it was a "request" not a "reservation". The top of the email literally said "Your U-Box Reservation", wi... read more
Business response:
Hello ******. I am deeply sorry your reservation was canceled due to availability issues. Unfortunately, I was not able to find a reservation under your name or email address. Please provide the order number and name on the order as well as the phone number or email on it so we can have the appropriate management team review the order for you. I apologize again for the problems this created for you.
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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