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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
Scheduled and confirmed a rental in *******, **. When I arrived for pickup, no one was there. Called UHauls customer service and the representative hung-up on me after I lost my temper. Called back and asked for a corporate manager. When I finally spoke to this manager at UHaul Corporate, I had to ask him to turn down his TV because I couldnt hear him (didnt mention the crying baby and barking dog). His response, ****** isnt even that loud. The only solution they offered was for me to drive a 1/2 hour to another franchise an... read more
Business response:
Hello *****, I am sorry about the issue you had with your reservation and the service provided. I sent the information about the service to the appropriate management team to review and address with those agents. You should have also received an email outlining the credit I issued for the location not being open to dispatch your truck. I apologize again for any inconvenience.
Ive had 3 bad experiences with uhaul over the last 2 years. The most recent is I reserved a truck more than a month in advance. They dont tell me till the day before till the day before where to pick up your truck and it was 30 extra miles away for my storage unit and it wasnt the size I ordered, OVER A MONTH IN ADVANCE. So not only did I have to drive etrxa miles, I also had to make multiple trips because the size I reversed wasnt available. When I asked for discount from the local Uhaul team, I was told no. That tells me t... read more
Business response:
Hello ****, I am sorry about the issues you've had with your rentals. I reviewed the concern for your most recent issue and see it was already addressed. I apologize again for any inconvenience and if we can assist further, please let us know.
I made a reservation almost two weeks ago for a 15 truck from ****** to ******** for TOMORROW and I just received a call to tell me a truck is not available for me! Now what am I suppose to do!
Business response:
Hello ******, I am sorry about the issues you are having with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The U-Haul customer service representative whom I talked with on the phone in *********, ******** provided me with incorrect rental information which convince me to go with U-Haul instead of choosing other less expensive alternatives that were available to me at the time I was finalizing my decision to go with U-Haul.3. I did not realize that the U-Haul representative had provided me with incorrect rental pricing information until the day I arrived to the U-Haul location in *************, only to find out that I had been pro... read more
Business response:
Hello ******, I am sorry you were not provided accurate information about your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
On 4/25/2022 I visited the location in greenwood, ** on bypass 72. I had reserved a truck online so I can move everything from the unit. So we pick up the truck realized I was charged for a dolly and pads I never requested. I told it would be removed when I come back. I said ok. When we get to the unit it was locked out with your locks on it. I went back to the front counter and gave them the info on the unit they couldnt find it. There was another name on our unit ****. The young lady and young man didnt know what was wrong... read more
Business response:
Hello *****, I am terribly sorry about the issues you had with the storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a U-Haul with an auto transport in ********, **. Driving across country, I was told that the truck was the best one they had. As I drove and got to ******* to refuel, I noticed that one of the straps that holds the vehicle down by the tire cam loose and completely off..... and I paid for labor for the guys at U-Haul to secure it. As we were in **********, The brakes goes out. I been dealing with U-Hauls roadside department all this time about refunding expenses while stuck without a truck.... and they only want to g... read more
Business response:
Hello ******, I am sorry about the issues you had during your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
This is the worst company customer service I have ever endured. I reserved weeks in advance that I needed a truck to be at a specific location. I understand their policy but call me the day before I'm scheduled to get my rental to tell me that I have to go 18 miles away to pick up the vehicle? Seriously?? Why not call me a week before so I can reschedule my day, or cancel the reservation. This strong arm mentality service is BSI have no choice but to drive out of my way to get this vehicle as I'm driving out of state. You re... read more
Business response:
Hello **** I am sorry about the issue with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented a truck for 8:30 a.m. at a location oh, I've been waiting here for an hour now. Apparently they're dealers do not get notified when their trucks are being rented so that they can be available for the keys. Also they do not want to live up to their $50 promise that if the truck is unavailable you will get $50! Very bad business. Tried to call customer service multiple times and got nowhere. Now they say that the lady is on the way but she has to clean out the truck still? Really? This is how you do business?
Business response:
Hello *****, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Reserved a truck March 4th at ************************************************* for April 29, 2022 at 9am. On April 28, 2022 at 4:33pm, I received an email stating that my truck was cancelled which was only 16 hrs before our move. We called them at least 6 times and as soon as we told them they cancelled our truck they would hang up on us. They are lucky their office was closing at 5pm because we would of showed up at the uhaul. Very poor business ethic, Uhaul staff needs to be trained properly instead of replying to people ... read more
Business response:
Hello ********, I am sorry about the issues you had with your reservation. I sent you a separate email requesting additional information. I apologize again for any inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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