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Bond Logistics Car Rental
- Transportation Services
- Warner Robins, GA
About this business
Bond logistics car rental is located in Warner Robins GA. Our fleet comprises of all vehicle type and class to meet your travel need. Amongst them are the Compact car, Economy car, Midsize sedan, Standard sedan, Full size car, Compact SUV, Midsize SUV, Full Size SUV, Premium SUV, Minivan (7 or 8 passenger), 15 Passenger VAN, Full size Pickup Truck, Electric vehicle like the Tesla Model S and so much more to list. For your holiday, vacation and family trips, we recommend the Tahoe, Yukon and Suburban. We also have the 8 passe... read more
Location details
108 Marshall Ave, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:30 p.m. | |
| Tue | 7:00 a.m. to 11:30 p.m. | |
| Wed | 7:00 a.m. to 11:30 p.m. | |
| Thu | 7:00 a.m. to 11:30 p.m. | |
| Fri | 7:00 a.m. to 11:30 p.m. | |
| Sat | 7:00 a.m. to 11:30 p.m. | |
| Sun | 7:00 a.m. to 11:00 a.m. 12:00 p.m. to 5:00 p.m. |
Ubox by Uhaul Warning!!! Nightmare continues. So we settled on getting a ubox from uhaul for our move from ********* ******* to *********************. It was easy and straight forward I thought and big company, what could possibly go wrong??? I didnt figure that big companies like them dont really care that you are sleeping on the floor and just slap a $50 delay fee and say well we are compensating you on your delay heres $50. Dont care that you need to **** for food or that your basic necessities were packed on those boxes.... read more
Business response:
Hello ********, I am sorry terribly sorry your U-Boxes were delayed and for the problems it caused you. I reviewed the existing complaint file for this issue and see it was already addressed. I apologize again for any inconvenience.
I rented a vehicle to pickup in ***********. There were none available and I was informed an agent will call. An agent did not call. I called UHAUL and was told to pick up a vehicle 77 miles away using the mobile app. This did not go well at all. When you are using the mobile app you have to do live verification. They ask you to list (2) alternate so they have alternate numbers in case they need to contact you. Well they seem to conduct a background check using the number you give. They flagged me based on the actions of ano... read more
Business response:
Hello *******, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
They are horrible!! This was uhaul in ******* *******. They delivered my 2 containers to my condo and my TV was damaged as soon as I opened the container doors my tv was already on the side of door in between the door and the boxes. It flew out and broke from inside. When you plug it in millions of cracks. I report it and I get a respond as oh put a claim in and of course their insurance company Did deny my claim. Uhaul ***** and their customer service is horrible too. The one thing good about uhaul is renting their trucks t... read more
Business response:
Hello *****, I am terribly sorry your personal property was damaged. We contacted Repwest on your behalf and were provided the following information: For this matter, you claimed damage to personal property upon receipt of shipped U-Boxes. Investigation suggested damages were a result of improper packing / shifting of cargo per the interview, and with no damages being noted on executed receiving BOL, nor any observed to rented containers. ****************** agreed with coverage disclaimer as damages resulting from improper p... read more
Be warned. DONT USE UHAUL. I booked really early (2 months) to ensure a close location (within ******** where they have lots of locations) They then had me drive 80 miles to get the truck. 80 MILES EACH WAY. It took me 6 extra hours (had to rent a car, drive to the 80 miles to the pickup spot, taxi to the car rental place to return the car and then drive 80 miles back so I could start loading the truck). And then I still had an 18 hour drive to my destination. They originally said they assign vehicles based on the reservatio... read more
Business response:
Hello *****, I am sorry you had to travel to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
When are you going to address the numerous customer issues that are occurring at the ********************** ********************************* **************** location. I just rented a truck there and was over billed for the mileage. How does 38 miles become 171 miles when I drove from the location to ******************* in *********** and back. I noted on the checkout that the mileage and fuel was incorrect and brought it to the attention of the customer service person ***********************. She said she corrected it in t... read more
Business response:
Hello *****, I am sorry about the issues you had with the charges. I reviewed the complaint that had already been created because of this and see a refund for the overage charge was processed. I apologize again for any inconvenience and concern this caused you.
We booked a 26-foot truck 7 weeks ago for a move from ******* to the maritimes. One day before our moved were being told that only a 20-foot truck is available! We are willing to compromise by adding a trailer but we keep getting hung up on by uhaul representatives. This is completely unacceptable! To leave your customers high and dry like this is atrocious!
Business response:
Hello ********, I am sorry about the issues you had trying to get your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Uhaul messed up my reservation 3 times. Once on the original reservation when I changed my payment method and the truck was randomly removed from my reservation. The second time they reserved the wrong time. The third they reserved a truck that wasn't available. The second and third times were both within 12 hours of my original reservation time. The scheduling system is terrible. The customer service was ok, but the reservation system is a mess. I was told the lady who made the reservation the third time didn't even work fo... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservations. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I rented a U-Haul **Box to transport all of my belongings from ** to **. On the day it was supposed to arrive in ******* there was NO COMMUNICATION from U-Haul. I was on the phone for hours and transferred to several different lines and NO ONE could tell me where my stuff was. I was supposed to start a new job the next day and had no furniture. The day AFTER it was supposed to arrive I got a text message that said the **box is delayed (no kidding) and they didn't know where it was and they would reach out to the third party ... read more
Business response:
Hello *****, I am sorry about the issues you had with your **Box order. The **Box order did arrive late and the credit for this was already issued and I am sorry you were not kept better informed. Your concern about the receiving location has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
We made reservations for moving truck at the beginning of May. 3 days before we were scheduled to get them we were informed that there are no truck available for our rental. We have rental numbers and everything and they will not let us rent the vehicles. They wernt goin to call and let us know about this until the day we were going to get them. Which is 2 days before we are suppose to move.
Business response:
Hello *******, I am sorry about the issues you had. Unfortunately, we were not able to locate the reservation and we sent you an email requesting additional information so we can look into this further for you. I apologize again for any inconvenience.
Frequently asked questions about Bond Logistics Car Rental
How is Bond Logistics Car Rental rated?
Bond Logistics Car Rental has a 1.5 star rating with 856 reviews.
When is Bond Logistics Car Rental open?
Bond Logistics Car Rental is open now. It will close at 11:30 p.m.
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