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Bon Secours Urgent Care, East End

4.5

About this business

Location details

2603 Nine Mile Rd Suite 110, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.5560 reviews
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Mark H's profile image
Mark H 
3 weeks ago

Shady Billing Practices! Beware! This facility, despite being within my insurance plan's network, somehow sent my labs to a Bon Secours lab that was out of network. Leaving me with a $140 bill for an otherwise routine test that should have been covered. Insurance refused to cover it because the lab listed as being out of state due to their address. On top of that, this facility lacked equipment for routine diagnostic procedure for taking a swab sample for culture! Didn't get the care I needed, and then was charged out the as... read more

Aubrey White's profile image
Aubrey White 
a month ago

Felt completely dismiss didn’t even feel the area I had pain in. Ended up going to the ER with confirmed kidney infection. Thanks for nothing 

Anna Banna's profile image
Anna Banna 
a month ago

I am on Medicaid why are you charging me? Virginia Medicaid eliminated member copays in 2022. I wasn’t even aware at the time and paid the fee until I was told I shouldn’t be paying at all by a family friend. Upon researching they’re correct….so why are you charging me when you say you accept Medicaid? When I called before my going in and confirmed that you do indeed accept it but you charge me? Is that not illegal? 

Jim P's profile image
Jim P 
2 months ago

The entire experience was wonderful. Everyone was friendly, professional and helpful. They treated me promptly and with respect, courtesy and care. I was there for a nasal infection issue and they helped me to resolve that and they also took the initiative to clean ear buildup that I did not know needed attention. Thank you!! A++++ 

John Taylor's profile image
John Taylor 
2 months ago

They people who work there are awesome and helpful 

Frequently asked questions about Bon Secours Urgent Care, East End

How is Bon Secours Urgent Care, East End rated?

Bon Secours Urgent Care, East End has a 4.5 star rating with 560 reviews. 

When is Bon Secours Urgent Care, East End open?

Bon Secours Urgent Care, East End is closed now. It will open tomorrow at 8:00 a.m. 

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