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BodyLogicMD
- Health & Medical
- Boca Raton, FL
About this business
Location details
4850 T-Rex Ave Suite 125, Boca Raton, FL, 33431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This group sold me a bill of goods. Sold me a $299 health analysis and it ended up costing me almost $1,000. Didnt tell me the Dr is another $299 plus another interview with nutritionist for another $399. ******** did not pay for the bloodwork like they said it wouldanother $1,190 to Quest.Deceptive trade practices!!!Do not use this group!!!
The tests came quickly enough. But the practitioner has canceled and they said they would reschedule, but they never have. That was nearly 3 weeks ago.
Business response:
****** we are very sorry about your experience with BodyLogicMD, this is not the reputation we strive for. My understanding is that this situation is rectified, a credit was issued and you should see that reflected on your credit card statement. Please reach out to me at ****************@bodylogicmd.com if you have any other questions or concerns, I am happy to help.
I love the BodyLogic doctor and office I go to in Encino, CA. They are caring, thorough, helpful and I feel amazing. Dr. Lai at BodyLogicMD has made a huge positive difference in the quality of my life.
Business response:
Thank you for taking the time to leave such a positive review about BodyLogicMD of Encino! A positive review is the highest compliment we can receive. Thank you very much for taking the time our of your day to leave a positive review. We strive to go above and beyond for all of our patients and we are thankful for loyal patients like you.
They cannot seem to understand the words or concept: "please do not auto- ship anything to me." Everytime I call, customer service says they will "make a note.' It is very suspicious. The doctor is great. Corporate customer service is very suspicious.
Business response:
******** we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. I am happy to report that you should no longer have issues with auto shipments, however if this turns out to not be the case please email me at ****************@bodylogicmd.com. Again, I apologize for the confusion, we really do appreciate all patient feedback and are constantly striving to elevate the patient experience.
These people are ******! They are no different than your average telemarketer, I'm not even a client, and they illegally charged my credit card $700 , I was told one price during a phone call , they sent me an email stating that they would be charging me $700,(more than double) I cancelled straight away, but they charged my card anyway, they charge you for services not rendered , stay away from them!
Business response:
We are very sorry about your experience. This is not the reputation BodyLogicMD strives for as it is our goal to provide transparency to patients prior to the start of their care plan. I understand that you were connected with the appropriate team member who was able to rectify this situation to your satisfaction. Again, we do apologize, and please feel free to reach out to us at any time if you have additional questions or concerns. We appreciate all patient feedback and are constantly striving to elevate the patient experi... read more
Please do not waste you time this company is a ****!
Business response:
Hello ****** We are so sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. It is our goal to provide transparency to our patients prior to the start of their care plan, and apologize for any confusion. We sincerely hope you will consider care with BodyLogicMD in the future. If you have any questions or concerns please feel free to email me at *********@bodylogicmd.com.
Ordered an item from their website on 4/6/2021. They charged my credit card immediately, but as of 4/25/2021 I have received no further correspondence from them other than an automated reply from my message asking them what was going on with my order. They are not answering phone calls either.
Business response:
Hello Chris! I've reviewed your case and I'm terribly sorry you were not pleased with your service. It is our deepest desire to go above and beyond to provide quality to each patient we treat. I see you were able to speak to one of our team members and came to a resolution! I really hope you found this to satisfactory and will continue using our service!
I had been getting an endocrine support supplement from this company for a couple of years and was on an auto ship cycle. Within the last 6 months my shipments became increasingly undependable often times arriving a week or 2 late. (My supplement is meant to be taken consistently to work effectively). The customer service has gotten horrible and now it's gotten to the point where I just can't even get a response to emails or messages left. My last shipment was scheduled to go out March 12th and it is now April 6th and I stil... read more
I would agree with the reviews I am reading. I am 58 years old and have experienced significant changes in my health in the past couple of years. I went to BodyLogic hoping for some sound medical guidance/solutions to improve my health and energy level. I have spent alot of money, and have not seen any improvements, my second set of tests had different measurement scales than the ones I took 3 months earlier so there was no apples to apples comparisons to measure improvement or not and I haven't felt any improvement? The doc... read more
Frequently asked questions about BodyLogicMD
How is BodyLogicMD rated?
BodyLogicMD has a 2 star rating with 26 reviews.
When is BodyLogicMD open?
BodyLogicMD is closed now. It will open on Monday at 8:00 a.m.
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