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Bob's Rural Garbage Service

2.8

About this business

Serving All Of Johnson County 

Location details

800 County Rd 807, Keene, TX, 76009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8120 reviews
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J P's profile image
13 years ago

I pay my payment on time everytime. Get the trash out on time. Dont put it out everyweek but some weeks dont need to. However, they have missed my house before and did it again. The first time I called in the lady was plain rude on the phone. I did not curse, or yell or anything. Just called and said "I was wondering if I missed something, was the service running today?" From that moment it went downhill. Well, Called after hours, after coming home and seeing the trash still there. Left a message but did anyone followup with... read more

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

We have used Bobs for several years. We have been very pleased with our service. Their employees do a good job picking up all our trash. They are very courtiuos and hard working. They come on many holidays and in all kinds of weather. They take all our trash and will even pick up unusual items if you call ahead such as a bed mattress, which is great because what do you do with that! Their office staff has always been polite and works with you when you are a little late with your bill. I highly recommend this company. P.S. I ... read more

1104B's profile image
13 years ago

We had a financial meltdown last month. My wife got it okayed with them to pay two months on a bin as soon as we got the check (no later than the 23rd). The check arrived today (19th) but our dumpster is gone. Dont believe everything they say. 

Brandy's profile image
14 years ago

I have used Bobs Rural serivces for a couple years now and I have never had a problem with them other than when inclement weather strikes. I dont blame them for that because they look out for the safety of their employees as well as their customers. They are a god fearing, respectable company who provides great service in need. You will not find a better trash company in Johnson county for the money and primarily for their hospitality. Thanks for a great 2 years of service and many more to come. In closing, to all that get o... read more

Bama Bred's profile image
14 years ago

I have been using Bobs for 2 yrs and never any trouble except 2008 when we had no pickup for 3 weeks due to Christmas and New Years, but still paid same amount. I got a letter today saying my check was returned for insufficient funds, which I knew was not possible. The statement Bobs sent even said their bank could not locate my account. I was told by my bank they never received this check, which I knew was true as it wasnt showing on my statement. I was told by Bobs that "I did not have enough money in the bank to cover it!... read more

njef's profile image
14 years ago

bad customer service... never answered phone my calls 

Kcristian's profile image
14 years ago

I love Bobs Rual Garbage!! they are great there have been a few times that they did not pick up because of weather that i should not have had to pay for but i did. But they have always been nice the guys that pick up the garbage so really nice. They have always worked with me when i am low on money. I had All-U-Need before them and they sucked! They did not pick up my trash for 2 months and expected me to pay for it and I refused and told them to go to the devil. Bobs is the best! 

leanne742000's profile image
leanne742000 
15 years ago

Poor Customer Treatment – I have been using Bob's for 2 yrs and never any trouble except 2008 when we had no pickup for 3 weeks due to Christmas and New Years, but still paid same amount. I got a letter today saying my check was returned for insufficient funds, which I knew was not possible. The statement Bob's sent even said their bank could not locate my account. I was told by my bank they never received this check, which I knew was true as it wasn't showing on my statement. I was told by Bob's that "I did not have enough ... read more

Elizabeth B.'s profile image
Elizabeth B. 
16 years ago

Garbage Service This service provider has more strict regulations then some. I got "tagged with don't do's" the first three times the trash was picked up. Price was in the middle of three that I priced. I changed to another service and have not been tagged. 

Frequently asked questions about Bob's Rural Garbage Service

How is Bob's Rural Garbage Service rated?

Bob's Rural Garbage Service has a 2.8 star rating with 120 reviews. 

When is Bob's Rural Garbage Service open?

Bob's Rural Garbage Service is closed now. It will open on Monday at 9:00 a.m. 

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