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Bob's Rural Garbage Service
- Junk Removal & Hauling
- Keene, TX
About this business
Serving All Of Johnson County
Location details
800 County Rd 807, Keene, TX, 76009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor service. They would not always empty dumpster completely, would just remove a couple bags from the top and leave rest until I would call and complain. Also hit our pipe fence with dumpster a couple times and messed it up and didnt apologize or compensate. Picked up dumpster without notification (no call or letter). There are other garbage services available, look into them and avoid Bobs.
I used this service for just a few months. They didn t come one week at all, I had to call and tell them they didn t pick up. They have trouble with drivers being sick etc. I put out my trash and after they pick up they will not pick up anything else if you forgot to set out something even though they pass right by your house again. I called and asked why and I was told they do not have to but once in awhile it s nice to know they would go out of their way a tiny bit to keep you happy. I have had a horrible experience with t... read more
Very poor office service. Never got billing correct even though they were told several times. They made no effort to follow up. Gave me the wrong information on the phone. Then picked up dumpster without notice. Very disappointing and badly run. It is priced very high for this type of service.
I pay my payment on time everytime. Get the trash out on time. Dont put it out everyweek but some weeks dont need to. However, they have missed my house before and did it again. The first time I called in the lady was plain rude on the phone. I did not curse, or yell or anything. Just called and said "I was wondering if I missed something, was the service running today?" From that moment it went downhill. Well, Called after hours, after coming home and seeing the trash still there. Left a message but did anyone followup with... read more
We have used Bobs for several years. We have been very pleased with our service. Their employees do a good job picking up all our trash. They are very courtiuos and hard working. They come on many holidays and in all kinds of weather. They take all our trash and will even pick up unusual items if you call ahead such as a bed mattress, which is great because what do you do with that! Their office staff has always been polite and works with you when you are a little late with your bill. I highly recommend this company. P.S. I ... read more
We had a financial meltdown last month. My wife got it okayed with them to pay two months on a bin as soon as we got the check (no later than the 23rd). The check arrived today (19th) but our dumpster is gone. Dont believe everything they say.
I have used Bobs Rural serivces for a couple years now and I have never had a problem with them other than when inclement weather strikes. I dont blame them for that because they look out for the safety of their employees as well as their customers. They are a god fearing, respectable company who provides great service in need. You will not find a better trash company in Johnson county for the money and primarily for their hospitality. Thanks for a great 2 years of service and many more to come. In closing, to all that get o... read more
I have been using Bobs for 2 yrs and never any trouble except 2008 when we had no pickup for 3 weeks due to Christmas and New Years, but still paid same amount. I got a letter today saying my check was returned for insufficient funds, which I knew was not possible. The statement Bobs sent even said their bank could not locate my account. I was told by my bank they never received this check, which I knew was true as it wasnt showing on my statement. I was told by Bobs that "I did not have enough money in the bank to cover it!... read more
bad customer service... never answered phone my calls
Frequently asked questions about Bob's Rural Garbage Service
How is Bob's Rural Garbage Service rated?
Bob's Rural Garbage Service has a 2.9 star rating with 113 reviews.
When is Bob's Rural Garbage Service open?
Bob's Rural Garbage Service is closed now. It will open tomorrow at 9:00 a.m.
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