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Bob's Lil Car Hospital

4.6

About this business

Location details

1508 Westside Hwy, Kelso, WA, 98626, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6375 reviews
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Amber Haddock's profile image
Amber Haddock 
a month ago

I would give them a ZERO. I paid almost $5,000 just for the BRAKES FAIL. The car accident we were involved in could have been a fatal easily. there was children involved. I would avoid them like the plague. Also to add to the problem. They’ve blocked me. So that says a lot about their business. 

Adam W's profile image
Adam W 
2 weeks ago

I took my 2014 Chevy Cruz to Bob's Car Hospital today for an oil change. The gal at the front desk was very welcoming and greeted me with a smile. I also asked them to check on my brakes too, during the oil change. They found some wear & tear on the drums, and did not try to upsell me. They educated me with pictures of the underneath part of my car. They also had the pictures on my printed invoice and it was texted over to me for easy viewing. I noticed how clean the shop was and how clean the customer bathroom was. That... read more

Misty H's profile image
Misty H 
3 weeks ago

Good customer service and we’re flexible with my schedule. However, was given an estimate that was $200 and ended up paying almost $1000, which was not awesome. The part was defective that was put in, I was impressed that Bob’s lil’ hospital ordered a new one and replaced the defective part the next day at no charge. Pricey but comes with a 3 year warranty which made it absolutely worth it! 

Malissa Harris's profile image
Malissa Harris 
2 months ago

We had been taking our vehicles to Bob's for a while now. Just recently we had issues with them. I brought my vehicle in for a brake flush after getting a maintenance notofication from them that it was due. I paid a little over 200 for the service. They notified me that if I came back within a week for the additional brake needs then would not need a repeat flush. The estimate for back brakes and front brakes with rotors and callipers would then be 900 bucks. They said there was a chance that rotors and calipers may be good ... read more

Sherry Britz's profile image
Sherry Britz 
a month ago

My car wouldn't start so Bob's replaced it for me. I live in the Portland metro area so I didn't know where to go. Ryan was very helpful to come pick me up (right down the road) when it was done. Thank you for bailing me out! 

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Frequently asked questions about Bob's Lil Car Hospital

How is Bob's Lil Car Hospital rated?

Bob's Lil Car Hospital has a 4.6 star rating with 375 reviews. 

When is Bob's Lil Car Hospital open?

Bob's Lil Car Hospital is open now. It will close at 5:30 p.m.  

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