310 W Coliseum Blvd, Fort Wayne, IN 46805 United States
https://www.bobthomasfordnorth.net/
Open now:9:00 am - 6:00 pm
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We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs!
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joseph o. on Birdeye
5 months ago
12/21/2022, 14:35 PM
On 12/19/2022, I had a sales offer in writing from Bob Thomas Ford in Hamden, CT. It included a $1000 trade in assistance, and I was offered $12,500 for my car. Again, this was in writing and came from the sales manager. When I called the following day to consummate the sale, the manager told me he had erred on the trade-in-allowance blaming his general manager who stated he was paying too much for my trade. They reduced it by $500. In addition, he stated his trade-in assistance of $1,000 was no longer available. The attempted to sell me the car for over $2,000 over what was in writing 24 hours earlier. I then contacted the General Manager, Colby Pinette who stated because I had not given them a check, the dealership was not responsible. Having worked for the Judicial branch of government for fourteen years, I will open a case with the State Attorney's Office tomorrow. In addition, I am seeking the counsel of an attorney to see if litigation is an option. I am also going to do some research on Ford and who is responsible for its franchisors to tell them how I was treated. I have just given you the facts. You must determine for yourselves whether or not you wish to patronize this Hamden store
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