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Bob’s Discount Furniture and Mattress Store

4.6

About this business

Location details

835 Queen St, Southington, CT, 06489, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.64,867 reviews
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Angela's profile image
Angela 
3 years ago

Is what it is Bob's is exactly what they say they are. It's discount furniture. If you like to switch furniture, often then this might be the place for you. It's worth a look. 

audrey's profile image
audrey 
3 years ago

bobs We recently purchased a new living room set from Bob's. I had shopped in a lot of the upscale furniture stores and was pleasantly surprised that Bob's carried the same style I was looking for. I always thought they only carried "cheap" furniture but they do have some really nice things also. Everyone is surprised when I tell them where I bought the set and I only paid 1/2 what I would've for the same set in a different store. I am very happy with my puchase. 

Jill's profile image
Jill 
3 years ago

Bob's Discount Furniture We went to Bob's and for the first half of the hour, we walked around by ourselves and the sales people were sitting on the couches. Then when someone decided to help us, they just rushed us around to sit here and there. We left and went back for one that we liked and the next sales person literally stalked us as we walked around. Even when we went into the bedroom sets, she followed us closely behind. The furniture it cheaply priced which is good but I'd pass on the service. 

lisa's profile image
lisa 
3 years ago

Frustrating!! I purchased an entire home of furniture from Bob's and in nearly eight weeks, there were still many pieces that weren't available. There were some very pushy sales people (we were shopping around and had gone there a few times). We ended up with a salesperson who quit and we were left with even less help after that. When the furniture was finally delivered, some pieces were damaged. Do you think we could have kept those items until our other pieces were in so we could receive the missing pieces and the replacem... read more

Charlotte's profile image
Charlotte 
3 years ago

Bob's Bob's furniture has great selection and great prices. The sales staff are all very friendly and non-pressure. I love the look of Bob's with their Koi pond and kids area, what a great idea! We have purchased several pieces of furniture from bobs and the delivery team is great as well. PROS: CONS: Hard to find items are not always in stock for immediate delivery. 

Brandon's profile image
Brandon 
3 years ago

Another Bob's horror story Bought a mattres and b-room set from Bob's, horrible quality and service, mirror was defective, they delivered 2 other defective mirrors before the problem was fixed. Real poor attitude of delivery people, did not care about scrtaching my walls, or ruining my ceiling fan. I complained to customer service, nothing was ever done. No idea how Bob's got furniture dealer of the year in 2008, he sells crap and the service is poor. Live and learn. 

Bill's profile image
Bill 
3 years ago

Crappy Recliner The furniture from this store is absolute crap. I bought a recliner that lasted just over 2 years - and I'm not talking about the fabric (which is wearing terribly) - I'm talking about the metal part on the bottom of the chair - it's broken in 5 pieces! And now the chair falls over backward if you sit in it too fast. I will NEVER buy a piece of furniture from Bob's Discount Furniture again 

Ann's profile image
Ann 
3 years ago

Unprofessional I purchased a dining room table and chairs in August from Bob's. When they were delivered, the table had no legs and 2 of the 8 chairs did not match. This began a run around to try to get the problem resolved; it took a month before it was finally fixed! Bob's reaction was unacceptable (ie. the customer service person suggested that we drive to CT to their warehouse to pick up the correct chairs). I would not recommend Bob's to anyone. PROS: CONS: Poor customer service 

Christopher's profile image
Christopher 
3 years ago

Poor Sales Staff, Good Prices, Poor Selection When I entered this store I was immediately greeted, and I explained to the sales member that I was looking for a sectional, and he immediately walked me towards the Couch & Sectional section of the store. After I looked over two sectionals and asked him a few questions he seemed busy so I told him I would find him if I had any questions. I was looking around the store, which is not that big, and there selection is defiantly lacking. I went to find the Sales member who greeted me... read more

Frequently asked questions about Bob’s Discount Furniture and Mattress Store

How is Bob’s Discount Furniture and Mattress Store rated?

Bob’s Discount Furniture and Mattress Store has a 4.6 star rating with 4,867 reviews. 

When is Bob’s Discount Furniture and Mattress Store open?

Bob’s Discount Furniture and Mattress Store is open now. It will close at 8:00 p.m.  

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