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Bob Maxey Ford of Howell

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3.0
2 reviews
|Car Dealers|Howell, MI 48843

2798 E Grand River Ave, Howell, MI 48843

(517) 545-5700

https://www.bobmaxeyfordofhowell.net/

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About

Bob Maxey Ford of Howell is your one stop shop for all your vehicle needs. We have a great selection of new and used vehicles. We also offer custom orders on new vehicles to make sure you get exactly the vehicle of your dreams! The highly successful Maxey brothers, Bob and Mike, purchased Krug Hilltop Ford in June of 2012. We still have the same award winning service and low pressure sales staff. Stop in today to see the new line of Ford products.

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Katie L. review for Bob Maxey Ford of Howell
Katie L. on BirdEye

5 days ago

05/19/2022, 01:21 AM
See Michael Cain at the Bob Maxey in Howell! I recently purchased a Used 2018 car from Bob Maxey Ford and had a great experience. I have been looking around for a vehicle for a couple of weeks and was on a very tight budget. I began working with Michael Cain to see if the car I saw online was even an option for me. He was very helpful and worked hard to get the pricing to a place where I was comfortable. I didn't feel pressured to add on things I didn't want or go outside the terms we talked about. He was flexible with his hours and ways of communicating since my work shift prevented me from being available. He offered ways to make the process of buying quick & easy and answered all my questions, even helping me link my phone to the car in the end. The rest of the staff at the dealership were very friendly and I enjoyed chatting with them as I waited for my paperwork. I found the overall experience wonderful and would recommend buying from Michael if you're looking at a car at the Bob Maxey dealership. Very professional, very friendly.
Amy Pridgen K. review for Bob Maxey Ford of Howell
Amy Pridgen K. on BirdEye

5 days ago

05/19/2022, 01:21 AM
Dropped of the car for warranty service work the night before and spent 20 minutes with advisor while they typed up the information/invoice for the work. Next day I did not hear a word. Texted them at the end of the day since they said they communicate via text with progress of work and when car would be ready. Did not text back. Had to give them a call. Women who answered the phone was laughing so hard she could not speak. Transferred me to service and first person had no idea about car. Transferred again and this person said "oh let me check because I came in late and could not find any paperwork on this vehicle". Really?? On hold and then transferred again. Finally they said the car was done around noon that day. Waited all day for this. Went to pick up car and was told that it was out front. Of course, went out front and it was not there. Back in again. Saw a porter who remarked "not out there, is it?". He offered to retrieve the car and asked if I wanted a car wash. Really? You have had the car all day. No to the car wash, just bring me my car. Not impressed at all.
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