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BMW of Salem

4.7

About this business

BMW of Salem is your go-to BMW dealer in Salem, and we are ready to help you. We pride ourselves on delivering exceptional customer service while helping with our customers' automotive needs. Whether you're in the market for a newer, better vehicle, or need service on your current BMW car or SUV, we have you covered. For the ultimate dealership experience that you deserve, choose BMW of Salem. 

Location details

1151 Van Ness Ave NE, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.71,407 reviews
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Luverna G's profile image
Luverna G 
7 months ago

Had my rear brakes done on my 328i. They charged me over ******* for pads, rotors along with labor. They never commented on the condition of the calipers or recommended to have them replaced or rebuilt. Less than 1800 miles later the driver side rear brake locked up destroyed the ************* Now they want over ******* to replace everything again including the caliper!. So I pulled it out. When we pulled everything apart we noticed a lot of **************** around the seal of the caliper piston. Very obvious. However once t... read more

Bonnye G's profile image
Bonnye G 
a year ago

I took my *** to this dealership because my transmission was slipping and taking a long time to shift and leaking. ***************** and I talked over the phone about these problems and discuss me getting a transmission fluid change and I said ok. he suggested i leave my car overnight so they could cold start it as part of the diagnoses. the next day on January 18, 2023 when I came to pick up my car I was told my ************** that per dealership doctrine they decided not to service my transmission as it was the belief it c... read more

Business response:

We have offered partial compensation for work that we did not even charge him for- he agreed and then decided that was not enough and hung up on us, would not return phone calls and then sent us a threatening letter saying he would see us in court if we did not agree to his new and increased demands. *** work he had done by an independent shop was not recommended and refused by multiple other *** dealers prior to him reaching out to us and we did not do the work either. *** vehicle in question is 15 years old and is approach... read more

Frequently asked questions about BMW of Salem

How is BMW of Salem rated?

BMW of Salem has a 4.7 star rating with 1,407 reviews. 

When is BMW of Salem open?

BMW of Salem is closed now. It will open tomorrow at 8:30 a.m. 

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