Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Bmw of Monrovia - Monrovia, KY

4.1
Get directions

About this business

BMW of Monrovia treats each individual customer with the highest level of customer satisfaction. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our BMW new car or our used car online inventory, schedule a test drive and investigate financing options. You can also request mo... read more

Location details

1425 S Mountain Ave, Monrovia, KY, 91016, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
Review Performance in the last  
6 months
4.1693 reviews
Select a rating
Jonathan S.'s profile image
Jonathan S. 
8 years ago

My Wife and I always receive the best customer service when we are at this Dealership. They explain what the issues were with the car and always manage to let us know when we can pick up the car; sometimes earlier then expected which is always nice! I feel like I should also give a shout-out to Robert Burow who we both spoke to the first time we can into the Dealership. He has shown absolute Professionalism and Just being a Great Person to us and we now only speak to him anytime we need to come in and he always solve the pro... read more

Jacquelyn r. M.'s profile image
Jacquelyn r. M. 
8 years ago

The experience I had at this dealership was AMAZING! Great customer service. I got exactly what I wanted and more in my car. I absolutely LOVE it! This is my 6th car I've purchased in my life and by far was the easiest, quickest and BEST experience I've had. I highly recommend them they went above and beyond for me. 

Rich F.'s profile image
8 years ago

Owned by Sonic Automotive group now, these guys made tremendous improvement on how they deal with customers then when they were Assael of BMW. Better service, facilities and actually making deals now under invoice on some cars. I've leased 3 cars from them and every time the experience gets better. 

bobby H.'s profile image
11 years ago

no BS, just straight to the point I just recently purchased a mini cooper here and the workers are great in my opinion. I personally hate dealers who try to smooth-talk you and think they are doing a good job. Here, they don't really do that. they are straight forward and give you the details you want, while saving the hour-long dealer speeches. workers and knowledgeable and professional. 

Karl L.'s profile image
11 years ago

Horrible service. The service department is horrible. I went there for programming of idrive which was under warranty. They took 3 times to get it done right. So my car was there for a total of 3 weeks. But 3 separate weeks since I had to keep bringing it back and let them know what they forgot to program into the idrive. Then there was the alignment. Alignments were not covered under warranty so I had to pay for it. But it's ok to pay for it as long as they perform the work required. Well, it took them twice to get it done ... read more

Betty c.'s profile image
11 years ago

Awesome deal All the people there are great. I got the best deal there. Both sales and service are GREAT! I took my 550i in for a squeak and they addressed the problem quickly.. The service manager is a sweet heart and the advisors are all very helpful and above and beyond to help I LOVE THEM... 

leigh a.'s profile image
11 years ago

strange Bmw Monrovia sales experience was really odd because their used car person was attempting to handle us, but he did not have the authority to do so and therefore kept having to consult the new car sales manager about every single thing. Eventually, just to get a quote, because they didnt have the type of car we wanted on their lot, he had to fill out this form and said he would take a day to get back to us, since it had to go through some channels to get the info. Strange, unprofessional experience. 

K Y.'s profile image
11 years ago

Feels Like a Used Car Sales Lot I was in the market for a 328i. I had done my homework, and new exactly which options I wanted, and the base price of that model. Additionally, in order to make sure I would get the price I wanted, I solicited an "internet" price from multiple BMW dealerships in the LA area. To my surprise, Assael offered me what I wanted at a reasonable price... at least via the internet. 

K Y.'s profile image
11 years ago

Feels Like a Used Car Sales Lot I was in the market for a 328i. I had done my homework, and new exactly which options I wanted, and the base price of that model. Additionally, in order to make sure I would get the price I wanted, I solicited an "internet" price from multiple BMW dealerships in the LA area. To my surprise, Assael offered me what I wanted at a reasonable price... at least via the internet. When I arrived to the dealership, I patiently looked at the various cars available on the lot. Within the first 5 minutes,... read more

Frequently asked questions about Bmw of Monrovia

How is Bmw of Monrovia rated?

Bmw of Monrovia has a 4.1 star rating with 693 reviews. 

When is Bmw of Monrovia open?

Bmw of Monrovia is closed now. It will open on Tuesday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com