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BMW Of Elmhurst
- Car Dealers
- Elmhurst, IL
About this business
Location details
500 W Lake St, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My wife and I actually were taking our 428i in for service about a week ago at Plaza BMW in Creve Coeur in where we had an appointment with Stephanie, who is always pleasant to work with. My wife saw a 2025 X3 in the lot, but was looking for something more affordable. Our salesman, Jason, greeted us and mentioned that there was another X3 he could show us that may be in our price range. My wife was interested, so we went inside to run the numbers. He was very personable and detail-oriented. After about 30-40 minutes, we ... read more
Had a horrible experience at this dealership 10 years ago, but they had a car in inventory I was interested in, but it was a bait and switch. Inquired about a car online. Received immediate response. Made appt to test drive - all within an hour. Got to dealership and "I'm so sorry, we sold it 20 minutes ago, but can we show you something else?" SERIOUSLY? Their excuse is they didn't have my phone number, yet they didn't even try to send me an email and they had my email address. OG "used car sales people" at this dealer... read more
My son and I went to BMW of Owings Miils on the early morning of 10/15/2025 to inquire about a Maryland State Inspection. The service advisor we spoke to was John Walker. He was very impetuous and rude. He answered one of our questions with, "If it passes." I thought this was extremely presumptuous and condescending. Both my son and I were offended, and we left without an inspection or an appointment. The BMW dealership customer service experience in Maryland is leading to a loss of customer loyalty and a decline in reputati... read more
My son and I was in BMW of Towson on the early morning of 10/15/2025. This was our first visit to this location. We had questions about the Maryland State Inspection process. The service advisor who approached us was Christoper Everitt. He was so uninformed and unprofessional. He held us up for more than an hour going back and forward advising that he was asking questions (that he did not know the answers to) to the manager and the certified state inspector on staff. He would take one question at a time back to ask and at on... read more
After locating a Mini on the website that fit our needs or wants, we made contact online. The first person online to communicate with us was very nice. However, at no time, were we told that the used car lot division refuses to negotiate pricing on any vehicle. I used all of the documentation they provided online to value the vehicle and determined that they seem to always want the extreme highest end of the value range. We made an offer that was fair and they sent an email letting us know that we would in the end be paying ... read more
I recently purchased a vehicle from BMW of South Austin and was thoroughly impressed with the overall experience. The dealership itself is beautifully designed, and the atmosphere exudes a vibrant energy that made the entire visit feel exciting and memorable. Every team member I encountered was warm, courteous, and attentive, which contributed to a seamless and enjoyable process. I would especially like to commend Christophe Joly for his exceptional service. He demonstrated a high level of professionalism, product knowledge... read more
Jay Hoff was my sales expert, and it was a great experience. He took care of every detail. I bought the car without a trip to the dealer, and he made sure that was not necessary. Contact Jay if you want a smooth, fair deal. He responded to every txext, call and email.
I purchased a used Honda Accord from Valley BMW about a month and a half ago. There was a tear in the leather on the door card in the backseat passenger side. When brought up, I was initially told that it could and would be fixed since BMW has the "Best Leather Fixers for these $100k+ cars" according to my salesperson. Each visit they became more hesitant in saying it could be fixed. I was told I'd be contacted about an appointment to take the car in to get it checked out and fixed but was never contacted. I re-contacted the... read more
I purchased a used Honda Accord from Valley BMW about a month and a half ago. There was a tear in the leather on the door card in the backseat passenger side. When brought up, I was initially told that it could and would be fixed since BMW has the "Best Leather Fixers for these $100k+ cars" according to my salesperson. Each visit they became more hesitant in saying it could be fixed. I was told I'd be contacted about an appointment to take the car in to get it checked out and fixed but was never contacted. I re-contacted the... read more
Frequently asked questions about BMW Of Elmhurst
How is BMW Of Elmhurst rated?
BMW Of Elmhurst has a 4.7 star rating with 3,333 reviews.
When is BMW Of Elmhurst open?
BMW Of Elmhurst is open now. It will close at 7:00 p.m.
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