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BMW of Carlsbad

4.4

About this business

Location details

1060 Auto Center Ct, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.46,452 reviews
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Dennis S.'s profile image
Dennis S. 
3 years ago

Worst vehicle service center and customer service of any dealership I have been to. They try and rip you off every step of the way and their technicians are not even capable of changing a tire. I brought my 2018 Rolls Royce Wraith to this lousy business on March 5, 2021 after hitting a pothole and getting a flat tire a couple days earlier. I ordered tires from TireRack and one of the their recommended installers was BMW of Encinitas, for which TireRack stated the install price would be $98.00. My service advisor, Arthur Alva... read more

Michael G's profile image
Michael G 
3 years ago

I purchased a CPO '17 3 series in Oct. '20 with ~18K miles. My car said service was soon due and I also received an email so I scheduled a service appointment and took it in this a.m. (5/28 - appt. scheduled for 0900). When the service rep. (Art A.) called me to go over the service that was showing as being needed, the service quote was initially $1199.00 which I was not happy with. The services he said that were needed included a 36 point inspection, wiper blade replacement, key FOB battery, oil/oil filter change, cabin fil... read more

Craig W.'s profile image
Craig W. 
3 years ago

Worst experience from everyone I came in contact with at BMW Encinitas. The finance department didn’t file the proper paperwork for transfer of title for the used BMW I bought. Know one including store manager wanted to help get the problem resolved. I will never shop or refer anyone to BMW Encinitas. 

Frequently asked questions about BMW of Carlsbad

How is BMW of Carlsbad rated?

BMW of Carlsbad has a 4.4 star rating with 6,452 reviews. 

When is BMW of Carlsbad open?

BMW of Carlsbad is closed now. It will open at 9:00 a.m. 

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