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BMW of Carlsbad

4.4

About this business

Location details

1060 Auto Center Ct, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.46,452 reviews
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Xin Z's profile image
Xin Z 
4 months ago

Customers beware - the carwash not only left dirt and dust on the hood, It also scratched the surface big time. First of all, Id like to say that advisor Bjern ****** was 5-star as he not only knew **** but also tried to help as much as he could. He went out with me to my *** more than once, with the first time explaining the gear shift if I did not press the button with my right thumb, and then spent time looking around to make sure there was no mechanism to adjust the seat and mirrors by pushing a button, which my wifes ca... read more

Ruth H's profile image
Ruth H 
7 months ago

This is the worst company I have ever dealt with in my 80 years, No one even answers the phone, no matter what number you call and NEVER does anyone ever call you back. They are a disgrace! Wish I had bought my car from anyone else because I now have to deal with them and it's a nightmare. 

Jin K's profile image
Jin K 
a year ago

They just cancel my appmt,and sale the car what they told me locked up ,how disappoint. they have not honest,How can I buy the car from you ?I told another dealer I wont buy car from them,because i found one from Carlsbad **** So what now? 

Jumar W's profile image
Jumar W 
a year ago

Not able to post my same review which I left on yelp for this business location. The characters exceeded past ***** but anyone on here I encourage to read the review. Ive noticed a pattern in a lot of *** stores which needs to be addressed and fixed ASAP! The business ethic here is beyond poor and what they reflect their in their mission statement and business practice is non-existent when it comes to consumers. You hear stories of dealers who scam and even rip people off in cases. First hand Ive witnessed it and instead of ... read more

hector g's profile image
hector g 
a year ago

I bought a used 2022 Dodge Charger Redeye from them on Jun 12 23 I have still not received the car registration and the temp plates expired month ago. Im paying for this extremely expensive car that I can not legally drive. Every time I reach out to the dealer I wait her get no response or straight to voicemail. 

Rob J's profile image
Rob J 
a year ago

Ill start at the end; the ****** who dropped off my 2017 *** M3 after repairs were made drove it like he stole it, doing 118mph down the freeway. Clearly he didnt know I have a tracker installed. Utterly reckless, highly illegal and an appalling lack of respect for a customers car that was entrusted to them.This, alone, is enough for a 1-star review. However, theres moreAfter someone smashed into my parked car on 4th Jan, I had it towed to BMW Encinitas for repairs. It took over 6 weeks for them to fix it. But, they missed a... read more

Aziz J's profile image
Aziz J 
2 years ago

I purchased a 2021 750i m sport from this dealer repeating myself a few times to sales consultant and the person responsible at the finance that I want a commercial registration for this vehicle but she still filed everything as a regular and its been over 3 months and everyone is lying and asking for more time and telling me that I should be getting the new registration but it was all a lie and no one actually filed anything. Lies continue until this day. 

Barbara H.'s profile image
Barbara H. 
2 years ago

We purchased a vehicle had a five day warranty to return or keep the car. Our purchase was on a Saturday so Monday we were able to take it to a mechanic who informed us it needed major repairs. We returned the vehicle the same day. We were told it would be a few days before a refund but could be 5-7 days. I called on July 28th left a message no response. I called today August 1. Spoke with ***** very helpful but no follow up. I called again a few hours later spoke to ****** who I left the message for originally and got excus... read more

Richard R's profile image
Richard R 
3 years ago

I bought a 2022 *** 330i Sedan from *** of Encinitas this last weekend. The deal was made (they said) with the co-operation of another *** dealership in Valencia, ********** (because they had the exact car I wanted). The car was to be shipped from the *** dealer in Valencia, ********** to my house in *********** **********.When I said I would just travel to Valencia to pick up the car, they said I couldn't. The reason they gave was the the car was already transferred into the inventory of *** of Encinitas. By Tuesday, the mo... read more

Frequently asked questions about BMW of Carlsbad

How is BMW of Carlsbad rated?

BMW of Carlsbad has a 4.4 star rating with 6,452 reviews. 

When is BMW of Carlsbad open?

BMW of Carlsbad is closed now. It will open tomorrow at 9:00 a.m. 

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