BMW Motorcycles of Sanford

christopher collado 

on Google

3 weeks ago

Waited 22 days to get my bike back . The excuse was that they couldn’t track the part. So I paid 2k for this part and no one at this dealer knew were the part was . When told 10-15 days max to finish. That’s how they get you buy the part 1st and when ever they want to they get to my bike . I buy something for $40 on amazon and it has tracking . Not one call from the dealer to update me on anything. I always had to call service for updates . No text or emails from them . The person in charge of my bike in the service departme... read more

Giovanni Galzerano 

on Google

10 months ago

BMW Sanford sold me a motorcycle under false promises. The salesperson (Evan) assured me it had adjustable suspension, but I later confirmed at another BMW dealership that this feature doesn’t even exist on the model. They also delayed delivery because the luggage set I paid for wasn’t available, and when the bike finally arrived, nothing worked as promised. When I returned to resolve the issue, I left the motorcycle at the dealership for inspection around 6 PM and personally handed the key to Mr. Zack from maintenance. Shoc... read more

Mariana Micheti 

on Google

10 months ago

I would give 0 star if there was that option! I bought a motorcycle at BMW Sanford and was completely misled. The salesperson guaranteed the bike had an adjustable suspension system, but I later confirmed at another BMW dealership that this feature simply does not exist on the model. I felt deceived and put at risk — I nearly had two accidents because of the bike’s height. Total lack of transparency.