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BMW Grand River

4.5

About this business

Authorized BMW Dealer 

Location details

1800 Victoria St N, Kitchener, ON, N2B 3E5, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.51,475 reviews
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H K's profile image
6 days ago

Don’t trust this dealership for service related tasks. Absolutely terrible work ethics, doesn’t work on time, keeps making an excuse. We had an appointment scheduled for 8:15 am, so we dropped our car by 7 am. Our car was literally not even brought into service area until we actually made a complaint to the service rep. What’s the point of making an appointment when the time will not be kept? They were making an excuse that the appointment time is just the time to talk with the reps and there might be delay getting the car s... read more

David Roy's profile image
David Roy 
a week ago

My experience with Marshall and the rest of the team was nothing short of exceptional. Their professionalism, attention to detail, and genuine care for my needs were evident throughout the process. As someone who has always loved my MINIs, I faced a challenging situation due to changes in my work circumstances. However, the team approached it with unwavering dedication and worked tirelessly to find an elegant and practical solution. Thanks to their expertise and commitment, I’m now enjoying my X1 and couldn’t be happier. Thi... read more

Junaid Masood's profile image
Junaid Masood 
a week ago

Had a great experience with the purchase of bimmer at this dealership. Javaid Minhas was helpful throughout the process who kept us updated on the progress; starting from pre-ordering until its delivered. A complimentary gift with the purchase was cherry on the top. Highly recommended!! 

Brenda Pinos's profile image
Brenda Pinos 
a week ago
Hoang Pham's profile image
Hoang Pham 
2 weeks ago

I had a terrible experience at this BMW service center. I took my car in due to an engine warning light, and after two visits, they diagnosed a cylinder misfire. They told me I needed a cylinder replacement, with quotes ranging from $7,000 to $15,000 depending on what they found once they opened the engine. They also advised that it wasn’t worth fixing since the cost would exceed the car’s value. I decided to get a second opinion from a local mechanic, and they fixed the issue for only $300. It was clear that the BMW service... read more

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Frequently asked questions about BMW Grand River

How is BMW Grand River rated?

BMW Grand River has a 4.5 star rating with 1,475 reviews. 

When is BMW Grand River open?

BMW Grand River is open now. It will close at 5:00 p.m.  

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