BluePearl Pet Hospital

M Marion 

on Google

5 years ago

**Long. But, read** I was referred to this pet hospital from my vet. The right side of my cats cheek randomly started swelling & over the length of 2-3 days, grew to the size of a big marble. After a biopsy from my vet, BluePearl was referred for surgery. This place couldn't fit me in until about a week after my referral. Of course, with covid going on, I wasn't able to go in & see or speak with the staff working on her. The surgeon was nice on the phone & explained everything. He said she must've damaged her salivary gland ... read more

Rachael Dickson 

on Google

5 years ago

Their customer service is awful. Their receptionist was incredibly rude. When we saw a vet she said she'd check to see if they had the needed medication in stock. We never saw her again and were immediately given a bill. We had to follow up to even get a written prescription. 

Ariel White 

on Google

5 years ago

They don’t see birds ): Of course they say they do, as they are to generalize to the public as best as possible. I had to take my bird in ASAP as it was bleeding from a horrid accident. Birds of course cannot take much blood loss and it was such a pain to have been turned away. The lady at the front desk was kind enough to give me phone numbers to places she was sure had avian vets (hence I owe her a star for the “as helpful as they could possibly get” staff). 

Anna Contreras 

on Google

5 years ago

I have been waiting since a little after 1:00 to have my small 5lb Yorkie seen by a doctor. They told me the wait would be about 3 hours. so I figured ok, she had a 103 temperature. they called me back at 5:00 pm and asked for me to bring Rosie back at 6:30 to be seen by the night vet. This hospital is pathetic and totally unsympathetic to the paying people who are waiting in their cars in a parking lot waiting to hear what is wrong with their beloved pet. If they couldn't see her they should have said so from the beginning ... read more

Corrie Williams 

on Google

5 years ago

If I could give more than 5 stars I would! My dog had a tumor removed from a sensitive area earlier in the day. It was expected he would be uncomfortable and in pain once I brought him home- ok no problem; he was sent home with pain meds so we gave him some when we got home. He still seemed to be in pain and hour or so after giving him the dose but by hour 3, he still seemed to be in pain. We were also told he may experience discomfort and even coughing due to a breathing tube they put in from the surgery but still was givin... read more