BluePearl Pet Hospital

HT T. 

on Birdeye

a month ago

Dr Berry saved my Frenchie . She was just 2 years old when I suspected that she may have IVDD and took her to Dr Berry. He operated on her same day after confirming via MRI that she indeed has IVDD. He also worked on a few vertebras that were at risk. Pretty much brining her chances of having reoccurring IVDD from 60% down to 10%. She went back to him a couple years later then I thought she was having a reoccurrence but as it turns out, she had a luxating patella and it was not only confirmed by Dr Berry but his orthopedic c... read more

Matthew The G. 

on Birdeye

a month ago

We took our micro bully for urgent care for labored breathing and from the moment we walked it was upsell after upsell. We went in and just for visit cath and x-rays we were at 1600.00. I could not accept it; I told them I had trust issues and started getting verbal. My wife told me to chill so I held my tongue. Then we asked if we could see our pup so I could make a call on whether to proceed. They said OK, so I waited patiently in the front desk area for 15-20 min. I wanted to ask what the holdup was but didn't want to be ... read more

Matthew The G. 

on Birdeye

a month ago

We took our micro bully for urgent care for labored breathing and from the moment we walked it was upsell after upsell. We went in and just for visit cath and x-rays we were at 1600.00. I could not accept it; I told them I had trust issues and started getting verbal. My wife told me to chill so I held my tongue. Then we asked if we could see our pup so I could make a call on whether to proceed. They said OK, so I waited patiently in the front desk area for 15-20 min. I wanted to ask what the holdup was but didn't want to be ... read more

Evonne F. 

on Birdeye

2 months ago

The BluePearl Vet hospital on Madsion is the worse place to take a pet, I took my beloved cat there who was in distress and the tech only talked about money, while my pet was dying, she was alive and could have been saved this happened in December, terrible place.  

Stephanie R. 

on Birdeye

3 months ago

I took my diabetic cat in to this clinic per recommendation of my veterinarian to see the internal specialist. One of the biggest mistakes ever, They put a freestyle libre or commonly known as a CGM in on him. The email I received with the instructions so that clinic could read his numbers number one was incorrect. It was an older model sensor not the one they sent me home with. I was able to research on how to be able to share the information with them. Keep in mind I have two human diabetics, So we are very familiar with a... read more

Rose M. 

on Birdeye

4 months ago

We should never have taken our cat here. The staff were friendly and there was very little wait time (compared to the other ER vet we considered taking her to). Our cat hadn’t ate or drank all day and was lethargic. She’d been vomiting for two days. The advice on several websites was to take our cat in ASAP so we took her to the ER in the middle of night. In hindsight we should have waited until the morning and taken her to a normal vet because we spent all the money we had at the wrong vet. They told us a regular vet would ... read more

Kellie G. 

on Birdeye

5 months ago

I am writing to formally express my deep concern and disappointment with the level of care my dog, a black lab mix, received during a recent emergency visit to your facility.Upon arrival, my dog was suffering from a burst tumor and a high fever. The initial assessment from your veterinarian was an immediate and alarming declaration of cancerdelivered without any diagnostic imaging or supporting tests at that point. This premature and distressing conclusion proved to be inaccurate, as subsequent x-rays and scans revealed no e... read more

Amy O. 

on Birdeye

7 months ago

I have a lot of mixed emotions about this place. I think they did care for my kitten well - but I'm honestly not sure of their decisions and there were obvious miscommunications between them and Stokes pharmacy. We brought our kitten in with serious sickness (unaware it was FIP, which we'd also never heard of) on a Wed evening, and they expected $4,000 immediately (also before they knew it was FIP). After banking hours. Even if we had that, we wouldn't have been able to pay it because our bank rejects certain amounts as part... read more

Amy O. 

on Birdeye

7 months ago

I have a lot of mixed emotions about this place. I think they did care for my kitten well - but I'm honestly not sure of their decisions and there were obvious miscommunications between them and Stokes pharmacy. We brought our kitten in with serious sickness (unaware it was FIP, which we'd also never heard of) on a Wed evening, and they expected $4,000 immediately - before they knew it was FIP. After banking hours. Even if we had that, we wouldn't have been able to pay it because our bank rejects certain amounts as part of t... read more