BluePearl Pet Hospital

Matthew The G. 

on Birdeye

a month ago

We took our micro bully for urgent care for labored breathing and from the moment we walked it was upsell after upsell. We went in and just for visit cath and x-rays we were at 1600.00. I could not accept it; I told them I had trust issues and started getting verbal. My wife told me to chill so I held my tongue. Then we asked if we could see our pup so I could make a call on whether to proceed. They said OK, so I waited patiently in the front desk area for 15-20 min. I wanted to ask what the holdup was but didn't want to be ... read more

Matthew The G. 

on Birdeye

a month ago

We took our micro bully for urgent care for labored breathing and from the moment we walked it was upsell after upsell. We went in and just for visit cath and x-rays we were at 1600.00. I could not accept it; I told them I had trust issues and started getting verbal. My wife told me to chill so I held my tongue. Then we asked if we could see our pup so I could make a call on whether to proceed. They said OK, so I waited patiently in the front desk area for 15-20 min. I wanted to ask what the holdup was but didn't want to be ... read more

Evonne F. 

on Birdeye

2 months ago

The BluePearl Vet hospital on Madsion is the worse place to take a pet, I took my beloved cat there who was in distress and the tech only talked about money, while my pet was dying, she was alive and could have been saved this happened in December, terrible place.  

barry B. 

on Birdeye

a year ago

DO NOT TAKE YOUR PET HERE. Took my kitty to Blue Pearl Hospital in Phoenix. They saw me very quickly and took vera back. In minutes they returned and informed me that this was the cost, and I was told "If you do not pay this, no care or tests will be done". While I know they must be paid, the person should have had some finesse. Vera stayed about 30 hours, and it was $1000 of dollars. They had no diagnoses, they said I could pick up my kitty. I asked for hard copies of all the test and results. When I came to pick up, I was... read more

Christina K. 

on Birdeye

2 years ago

For Brandy! One of the most important decisions is where to take your family when an emergency arrives. I'm 62 and have had many many pets, animals and horses in my lifetime. I have never had a more devastating and horrible experience in my lifetime as I had on June 7th, 2023 when my Brandy was taken from me by the Vet AT THIS FACILITY. I arrived about 2 am as Brandy the last two weeks had been throwing up a lot, been a little slower than her normal frisbee catching self and cuddling I did sense her breathing heavier at ti... read more

Melinda C. 

on Birdeye

4 years ago

I've been dealing with Dermatology for Animals almost a year now. I have a Great Dane with severe skin issues and thankfully the vet here was able to diagnose his issue. Let me first say, I love the vet. It's the front staff that I am not fond of. My Great Dane has to be on medication on a regular basis. Due to the current COVID restrictions (even though they have been lifted by the CDC) I have to park, call the number and wait for them to bring out the meds to me. And there lies the problem. It is not unusual for me t... read more

Mimi M. 

on Birdeye

4 years ago

I am disappointed in the overall level of care that I received. My complaints are not with any particular staff member (Every staff member I did interact with was extremely personable and professional) however there was a huge deficit in overall communication and care for me as a pet owner. I brought my dog to the ER due to extreme respiratory concerns and fever that were occurring overnight after not improving from a visit to his regular vet. I brought him in on a Saturday and was given two options: (1) to have him seen and... read more

Mimi M. 

on Birdeye

4 years ago

I am disappointed in the overall level of care that I received. My complaints are not with any particular staff member (Every staff member I did interact with was extremely personable and professional) however there was a huge deficit in overall communication and care for me as a pet owner. I brought my dog to the ER due to extreme respiratory concerns and fever that were occurring overnight after not improving from a visit to his regular vet. I brought him in on a Saturday and was given two options: (1) to have him seen and... read more

Sandra C. 

on Birdeye

4 years ago

My bill with Blue Pearl was $ 24,482. the worst part is that my dog had to be euthanized because of the mistakes of the hospital. When I went to get her ashes they took advantage of my grief and extra charge for $ 4,344, and handled me the invoices that I did not want even to see because my head was not in place. Please read this and do not bring your pet to this hospital: On September 23rd night I brought my dog for an emergency surgery GDV, Sasha's stomach was already swollen which could lead to death tissue-necrosis. Sh... read more