Blue Ridge Custom Homes

Lauren W 

on BBB

2 years ago

We had as such a positive experience building with Blue Ridge. This was our first time building, so everything was new to us and **** made us feel comfortable every step of the way. *********************** was our lead Project Manager and I cant say enough about himhes excellent. ***** is detail oriented, knowledgeable, organized, personable and easy going. Building can be stressful especially if youve never done it before. ***** kept us in check, kept us and all contractors on task, and made us feel confident though the pro... read more

Stacie H 

on BBB

2 years ago

We started our custom dream home in October of 2019 and a few months later the pandemic hit, shutting everything down. There were many hiccups along the way during our build which a few could be blamed on the effects of the pandemic and a crazy increase in the housing market and new construction homes, but many were from sloppy vendors. I will say, Blue Ridge has stuck with us through all of it. **** and ****(our project managers) took care of any issues that came up. **** had continued to stand by us helping and insuring an... read more

Mary M 

on BBB

2 years ago

We would highly recommend Blue Ridge Custom homes for that one of a **********. From day one, we met with ************************* who walked us through the finance process and plans to meet our needs and answered a ton of questions to make the start understandable to get the build started. Once assigned our Project Manager, ***************, the start to finish of the build was in good hands. *** paid attention to detail for the quality of work that is expected for Blue Ridge Homes. ***********************, also a part of t... read more

Angel W 

on BBB

2 years ago

***** came early this year for me!In October of this year, my project manager and team at Blue Ridge Custom Homes helped make my dream come true ! I came to them with a dream and a paper plan and from start to end and all the craziness in between of my selection process indecisiveness. *** & the **** team were always there to guide and support my decision making and kept the train rolling throughout the whole process. I could not have asked for a better ************ to help make my dream home come true! I am truly grateful I... read more

Amy F 

on BBB

2 years ago

**** provided us a great looking home. *************************** and *********************** were super responsive and offered support and advice along the journey. We were pleased with the subs they used with the exception of the window supplier, Elite Windows. Under no circumstances would I recommend that anyone use that company for windows. They supplied the wrong windows with trim that looked like pallet wood. Elite refused to communicate with us or the builder and then held our sliding doors hostage costing us time an... read more

Elizabeth P 

on BBB

2 years ago

Professional and transparent. We liked seeing exactly where our money was going with the cost plus model used by BRCH. Project managers were professional and managed our build during the ridiculous setbacks brought on by the pandemic. They were always willing to meet and answer all of my questions. Highly recommend to anyone wanting to build a custom home. 

kathleen b 

on BBB

3 years ago

We wanted to share our experience with Blue Ridge Custom Homes. We took ownership of our home in Mid Aug 2017. We have had numerous issues and challenges. Some BRCH addressed and many they did not. Below is a listing of the issues we have come across in less than 5 years of ownership. We are sharing for those who are considering a future build.Chimney - yr 4 during cleaning of chimney, it was noted that we had some grout falling to the floor of the chimney. Upon camera inspection, there are gaps and holes in the flue grout l... read more

Ed H 

on BBB

3 years ago

Great company. Kevin B. was great to work with in the estimating process and the entire building process. He was responsive and timely. I felt like I mattered. Team was professional. Work product was great. I'm so glad we used them. Would easily use them again for other projects. 

Scott S 

on BBB

3 years ago

This was our second renovation project with BRCH. Kevin B******* is a pleasure to work with. He is honest and was excellent at planning our project from start to finish. Our PM Clay is very professional and extremely organized. He kept us informed of the work scheduled throughout the project. I would highly recommend and look forward to working with them again soon!