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Blackstone Medical Services
- Sleep Specialists
- Tampa, FL
About this business
Location details
550 N Reo St #106, Tampa, FL, 33609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible company!! Did not give the correct instructions for the sleep study - did not do the sleep study for 2 nights - only counted 3 hours of sleep which is ridiculous - charged me ahead of time and still have not submitted to insurance so I get a refund. Stay away from them!!!
No way this place has a legit 4.1 star overall rating. None of the "equipment" actually works. The app does NOTHING their directions say beyond pair with the ring that doesn't stay connected and you have no clue whether or not it's actually gathering ANYTHING. Waited 17 minutes on hold to be told they knew ALL this before it was all sent to me but it's the fault of their "system" sending out bad information. Right. Got a text after the first night that said my equipment was sent out with a tracking number. When I was finally... read more
He sido excelentemente atendido por la señorita Estefanía,, proporcionando me información para obtener mejores resultados en el futuro test. Muchas gracias y muchas bendiciones
Blackstone sent my device a week late with no notification and then proceeded to charge me a late fee when i didn't return the device fast enough. After disputing the charges they assessed a late payment fee.
I have never seen such incompetence! I was sent a ring with instructions to download an app to my phone and synch them up, wear the ring at night with phone nearby. I follow the instructions, the app asks for an ID, which I never got. I notify them I don't have ID. Next day via text I receive an ID which has an ) at the end. That night I enter it, invalid ID. I thought to try without the ), it took. Next step is to scan to connect, scan said device can't be found. That night I notify them via text of the problem. I call the... read more
Found interesting how people just expect everything done at home a curtsy activity. When something is unknown, one may frustrate. But when it comes to your own health, getting the help to resolve current affairs is to appreciate. They answered my calls even on Sunday's, despite the long waiting time weeks ago. A guy explained thoughtfully how to use the app in the middle of the night. It's not hard. One has to be focus with the instructions. There are minor setbacks, but for me was a good service. Keep up guys.
Sadly, extortion in late fees after a way less than reliable product. My ENT recommended this test. For weeks in calling Blackstone, it was "waiting for insurance approval". In three phone calls the same thing. No follow up until I called my doctor, within one day, I was approved. Then, the device was sent while I was out of town. Letting Blackstone know the same, my device time-frame was extended. Now, I received an email from Simon Zepata who is claiming my device was late and I owed $50. Their records show my devic... read more
I was referred to Blackstone by my PCP back in October. They were very expeditious in charging my credit card and sending me the equipment. To my dismay, BCBS didn't approve the study, so I returned the equipment before using it. I requested a refund, but was told that it would take time, as they need to process a check. As of today, three months later, I am still waiting for the refund or for someone to call me. They do not answer the phone, as all is automated, and my emails are not being answered. All this situation is ma... read more
Horrible customer service. Calls on the weekend, Wont allow you to speak to supervisor, Tells you one price then wants to charge a different price. 0/10
Frequently asked questions about Blackstone Medical Services
How is Blackstone Medical Services rated?
Blackstone Medical Services has a 4.2 star rating with 5,566 reviews.
When is Blackstone Medical Services open?
Blackstone Medical Services is closed now. It will open on Monday at 9:00 a.m.
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