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BlackStone
- American
- Iowa City, IA
About this business
Location details
503 Westbury Dr #1, Ste 1, Iowa City, IA, 52245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Had a reservation for noon so we could enjoy their brunch we had heard so much about. Got seated almost 45 minutes later for the party room we reserved. On their door it says brunch ended at 1. At least we could start on their bottomless mimosas as we waited. Service was embarrassing.
Business response:
Again, we apologize for your experience. Thank you for taking the time as a group to leave your feedback.
My group had a reservation in the Club Room (not the main restaurant) for 12:00. We got there at 11:50 and didn't get seated until 12:45. We watched the group before us sit and talk with no effort from staff to ask them to leave. The wait staff was well aware of the problem as we talked to them multiple times while waiting. Food was ok but not good enough for 45 minutes past our reservation. Book somewhere else for your group.
Business response:
Thank you, and the rest of your party, for each taking the time to leave your feedback. We all made the best effort to get you seated ASAP and apologized for the delay. Have a 5 star Sunday!
My group had a reservation in the Club Room (not the main restaurant) for 12:00. We got there at 11:50 and didn't get seated until 12:45. We watched the group before us sit and talk with no effort from staff to ask them to leave. The wait staff was well aware of the problem as we talked to them multiple times while waiting. Food was ok but not good enough for 45 minutes past our reservation. Book somewhere else for your group.
Business response:
Thank you, and the rest of your party, for each taking the time to leave your feedback. We all made the best effort to get you seated ASAP and apologized for the delay. Have a 5 star Sunday!
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Frequently asked questions about BlackStone
How is BlackStone rated?
BlackStone has a 4.4 star rating with 1,959 reviews.
When is BlackStone open?
BlackStone is open now. It will close at 9:00 p.m.
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