Travis Sarge Irions on Facebook 3 years ago
09/22/2020, 16:31 PM
I have never had a worse experience with a business of any kind. When I saw them listed for ATL Burger Week, I was excited to support them as a local small business (and as a business owner myself). I called ahead to see if I could get the burger to-go (for timing issues), but I understood when I was told this was not possible. To-go has never been allowed in the past for ATL Burger Week, but thought it might be different during a pandemic. I went to dine in and there were two other patrons in the restaurant, one with a mask hanging off his ear, one with no visible mask. The bartender/server also was not wearing a mask at any time I was in the restaurant. When I went to the restroom to wash my hands, I also noticed that the tables were not marked for social distancing. Not a big issue when the restaurant is empty, but there was nothing to keep another group from sitting at the table next to me. Again, it wasn't crowded, so this wasn't a major issue. What happened next blows me away. I knew that me and the owner (who I have met before) have a mutual friend, so I asked her for his number so I could give him a heads up about the Governor's Executive Orders regarding restaurants and they could be fixed before someone else noticed and reported them. I texted him with the information to help him owner-to-owner instead of reporting this to the Governor's office or writing a review. He proceeded to call me and yelled at me for 7 minutes about using his personal cell phone number. There are businesses on the brink of bankruptcy and some that have gone under because they are following the laws and trying to keep their patrons safe. Instead, he would rather focus on HOW I contacted him instead of WHY I contacted him. Timmy, I'm sorry I used your personal phone number, but I will not apologize for caring about my community. It is not too much to ask that your staff wear a mask while working handling food (gloves should be a given, regardless of a global pandemic). According to the owner, he was trying to do his best for his employees that have to feed their families. We all get that. Masks are not going to break the bank. Working together as a community helps us get past this, not yelling at the people who spend money and reach out to you personally to help.