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Biosteam Carpet Care
- Home Services
- West Palm Beach, FL
About this business
BioSteam is a carpet cleaning company.. We deliver high quality service by providing our customers with a personalized customer experience. Our staff is respectful, skillful, and knowledgeable. A few of our values include hard work, professionalism, and honesty. We pride ourselves on our commitment to excellence and outstanding customer service. Our mission is to always leave our clients with a stress-free, enjoyable experience.
Location details
701 S Olive Ave, West Palm Beach, FL, 33401, United States
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Jordan arrived on time and did a good job. One thing I did not like is I had an oral commitment on the price from the office and then it was changed when Jordan showed up. The office should know the prices when talking with the customers. Customers should get the price written down before the work is started. That is what I would recommend.
Only reason for giving a one star is it won't allow me to leave zero stars. Set up an appointment for today with Justin between 9am-10am this morning, never showed up and never called me back. Sent him a text last week that said please contact me if you have any issues with the appointment of if he was running late. Even waited an extra hour, no way to run a company, avoid at all cost! Just got off the phone with Stanley Steemer and they will be at my house within the hour and at a cheaper price.
Jordan was amazing! He was able to do some last-minute things I asked and absolutely helped out with the runner for the hallway. I appreciate the ability for them to stop by.
Biosteam did a nice job cleaning my antique Chinese rug. Turnaround was quick.
My experience with Biosteam Carpet Cleaning in West Palm Beach was far from satisfactory. The technician showed up late and seemed more focused on finishing quickly than doing a thorough job. Several areas of my carpet were barely touched, and the stains I specifically pointed out were still there after the cleaning. The equipment they used left the carpet overly damp, which caused a musty smell for days. I reached out to share my concerns, but their response was dismissive and unhelpful. I expected much better service for t... read more
Frequently asked questions about Biosteam Carpet Care
How is Biosteam Carpet Care rated?
Biosteam Carpet Care has a 4.9 star rating with 255 reviews.
When is Biosteam Carpet Care open?
Biosteam Carpet Care is open now. It is open 24/7.
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