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4287, 2380 Fortune Dr #130, Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware, in all sincerity. It's difficult to tell whether there is such a profound depth of incompetency or this is a scam. They will claim they are able to work with your insurance and honor your prior authorizations, but I was left with enormous bills and an inability to resolve them. You'll get transfered to off-shore billing and nobody will have access to your account. This is one facility in Lexington, but nobody in Lexington is responsible. Dealings are farmed out overseas and to various call centers and people working ... read more
Denied my medication by billing clerk. Over $100 bill they failed to file with insurance. They informed me 3 years after the fact that they had not been Paid for a $100 bill from 2002 and are now claiming I should have kept up with the billing. In the meantime they have my medication and I have no Way to be infused. They found out there was a billing problem at the two-year mark and still did not inform me. They waited until three years after a $100 billing problem to bring it to my attention. A week ago, I went in to their ... read more
Professional, friendly, patient. Zero complaints!
Matt, was my nurse, I hadn't really had lunch and right after my infusion. I started getting nauseated. We sat for a bit and I thought it had ended. Nope, as I moved to get up, I threw up. God love Matt's heart, he cleaned it up, cleaned my toes and my shoes. I apologigized, he said, you're okay..this is what we are here for. He was concerned about me, we waited for a bit, I finally felt well enough to leave. Thank you Matt your help and concern!
BioScrip Infusion Services has a 4.5 star rating with 38 reviews.
BioScrip Infusion Services is closed now. It will open on Monday at 8:30 a.m.
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